Thanks to Michael Ng #WeLab Bank, Yvonne Leung #Alipay HK and Ken Lo #SF Supply Chain for their insightful sharing in our panel in the 2021 #KODW Conference. It was organized by the Hong Kong Design Centre (HKDC). We talked about Winning in Hyper-efficient Commerce.
My key takeaways were Relevancy, Experience and Trust. Our panelists shared how they have brought these values to their customers and the key role of #data in achieving these goals.