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Samson Lai

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The Hong Kong Corporate Innovation Index programme #HKCII co-organized by #CUHK and #HKGCC with the support from key industry leaders has been progressing well. We have invited leaders in town to join our pilot study yesterday. More background of the #CorporateInnovationIndex:
https://lnkd.in/giJKk2Au
https://lnkd.in/geP2TCCw

The pilot study aimed to collect feedback from the leaders on the design of our survey which is going to send to hundreds of companies to study their innovation. The preliminary design of the survey was a result from our literature review and direct consultation sessions and focus groups with close to 50 large to small companies. Really thank to the inputs from these participated leaders and executives.

Apart from the discussion with the guests yesterday on the survey design, we also invited Ir. Andrew Young #SinoGroup to share his corporate innovation experience. We had Watson Chan #HKGCC and Professor WM Cheung gave opening speeches. In addition, we had a panel discussion with #startup, well-established enterprise and #SME including Andy Ann #NDN, Horace Chu #Gammon and Mandy Chan #Frutodor. Appreciate for all their valuable sharings.

What’s the next? We will continue to collect feedback from leaders, practitioners and researchers to revise our survey design and finalize the constructs and measures of the survey. Stay tuned!

Big thank to our guests, friends and partners who joined our pilot study yesterday. Eunice Chan Anson Bailey (eMBA) Peter Chan Chris Au Young Teddy Liu Eugene Hsia Chris So Matthew Chan Janssen Chan FCPA (Aust.) Patrick S Lee Dominic Chan and many others. Appreciate the effort and support from our CUHK #APIB and HKGCC teammates.

#Innovation
#CorporateInnovation
#CUHKMBA #CUHKEMBA

The #CPA Conference 2021: Transcending Together. Grateful to see that #HKiCPA Hong Kong Institute of Certified Public Accountants has successfully organized their #f2f annual conference today.

It was not easy for sure as we were still having lots of challenges under the Covid-19. Thanks for the leadership from Raymond Chung Ching Cheng, President of the HKiCPA, and his teammates like Rosalind Lee, Horace Ma, Jonathan Ng to organize this event and invited me to be one of the panel speakers. Over 200 members joined this inspiring event. Congratulations.

The conference invited great speakers to share their experience. We really learned a lot from Kenny Sham from #LEGO as well as many others like Edwin Morris from #JebsenTeddy Liu. I was impressed how they innovated in the pandemic period. Kenny said that the traffic was dropped from 3,000+ visitors per shop daily down to 3. If you were LEGO, what were you going to do apart from scaling down, cutting cost, etc. They didn’t.

LEGO launched a number of innovative programs like Lego Brick at Home, Cross Girl Virtual Pop-up Store (AR), etc. They performed great in terms of not only sales but also customer engagement, branding, sustainability and staff loyalty. In essence, truly understanding the pains of different customer segments in the pandemic and being able to solve these problems using #innovation and #technology, and the established trust among colleagues made the difference.

I was in another panel on digital transformation. We had experts from the #Accounting and #Finance industry and certainly #DigitalTransformation, including Andrew Lee #EYDickman Chiu from #Bitmex, Michael Chan #Vis and Jeffrey Chan #GrantThornton. We agreed that change management, culture, purpose, collaboration and most importantly people are the key for success in digital transformation.

My final recommendation for the audiences was, rather than worrying about #AI may replace some of their jobs, to proactively #upskill themselves, especially on their #DataLiteracy and empower their companies to transform. In the context of this change, both the company and the finance people will have a chance to learn from the journey especially unleashing the power of #data and monetizing data. That experience will benefit not only the company but also the employees for better career options in the #DigitalEconomy.

Great to meet old and new friends there too Venus Tang (鄧麗華) Francis Fong Mandict Wong Johnson Kong and many others.

What is the future of shopping malls? How are emerging technologies shaping the future of #Shopping? What are the innovative business models to bring communities and experience to the #ShoppingMall? Is the trend of #NewRetail a threat or an opportunity for shopping malls? More..

These were some of the key questions that we have discussed in the two consecutive forums organized for the management teams of the #HarbourCity – one of the leading shopping malls in Hong Kong as well as the #GreaterBayArea. It was a part of the “Business Innovation in the New Era” program – an #innovation and #technology empowerment training program that I designed, led and organized for #Wharf Group. It includes training, hands-on experiential workshops and fireside chats with experts on #RetailTech#BigData#AI#CustomerEngagement#DesignThinking and more.

The whole #Retail industry is facing big challenges due to the Covid-19. While the industry is seeking for survival, they are also looking for not just technology but also new ways to engage customers, new business models to count not just transactions at the mall but also traffic, new ways to cultivate communities, a new mechanism to monetize experience created for customers and more.

A big #GBA market is in front of us but we are also facing keen competition not just malls in Hong Kong but other competitive malls in the GBA which are relatively more digital savvy and innovative. This unprecendented opportunities and the #SenseOfUrgency to change for competition are driving the industry to do more innovation and certainly digital transformation. It is not an option anymore.

It was a fruitful, insightful and impactful journey for Wharf’s friends and my team. We cannot accomplish this program without the great support from these friends of us. A big thank to the Wharf team. Appreciate the support and effort from Ivan NgAmy IpMatthew ChanMichael ChengVicki AuCK ChanVincent SoKenny ChienPatrick TuRio Chau, Gabriel Lee, Larry PoonEugene HsiaAnvil NgStella KwanAlice SoCandi YeungSamson Lai, and many others behind the scene.

The vibrant Hong Kong #Innovation and #Technology #ecosystem is back to normal (well, at least getting close to that) with exciting and impactful activities every day and every week. Really grateful to seeing that happen.

Please join me in the next 2 weeks for a series of exciting events (just a partial list).

AI & Big Data in FinTech Forum
Sep 29, 2021
https://lnkd.in/gH3N-wKp

The 14th CIO Executive Summit 2021 – Hong Kong
Theme: The CIO Imperative in the New Normal: Creating the Ultra-Adaptable Enterprise
Sep 29, 2021
https://lnkd.in/g7tb7728

The CPA Conference 2021: Theme: Transcending Together
Oct 2, 2021
https://lnkd.in/ghc8hBsC

Establishment of Corporate Innovation Index
Theme: Open Forum and Pilot Study
Oct 4, 2021
https://lnkd.in/g-xXf87h
https://lnkd.in/gAfA6c5R

Digital Leadership Series
Theme: Leadership & Workforce Transformation in the Digital Era
Oct 12 and 13, 2021
https://lnkd.in/gTq6KPkf
https://lnkd.in/gRhSrte9

and more.. Stay tuned for my post-event insights and key takeaways.

#CUHK #MIG #VFF
#VirtualFinTechFair #FinStep #NovsphereMedia
#HKiCPA #CPA
#DigitalTransformation
#DigitalWorkforce
#AI #BigData #FinTech
#CorporateInnovation
#CIO #CDO
#Finance #Accounting #Auditing

Elite #startups from #HKSTP Leading Enterprise Acceleration Programme #LEAP showcased their achievement and #innovations today in #HKSTP #InnoCentre. They are some of the best in our ecosystem. Really appreciate Kiki Y. Wang, CFA, MBAAnvil Ng and their teams to nurture and empower these startups.

Apart from the startups in the LEAP programme, corporate executives, investors, mentors also joined today’s gathering. Felt good to see friends like 陳繼宇Dr. Jason Chan, MH, JP, Harris SUNEdmund LeePatrick S LeeS.C. Mak & more, and made some new friends.

I particularly like the banner posted today on site. It is a city map which covers our daily works and lives. It includes #Retail#Logistics#SupplyChain#Manufacturing#Healthcare#FinancialServices#Airport, etc. Then, they put the logos of their LEAP startups on the right spots on the map. It helps us visualize where and how these LEAP startups contribute to our works and lives, and collectively build a #SmartCity. You can download the map here.
https://lnkd.in/gPbiSNXf

Well thought and well done, team.

#DigitalTransformation is a must for almost every large or small company these days. Most of the failure cases of digital transformation is on the soft side of the journey. The soft side includes #leadership#culture#talent and most importantly #ChangeManagement.

I am so grateful to partner with one of the most experienced enterprise transformation leaders in #DigitalEra in Hong Kong, Teddy Liu, to co-create, co-design and co-deliver a course on the soft side of the Digital Transformation. We called the course “Leadership & Workforce Transformation in the Digital Era”. Really appreciate Teddy’s contribution. This course is a part of #CUHK #APIB #DigitalLeadershipSeries designed by a number of #digital experts and myself.

We also invited two top leaders, Stephen Leung #Pfizer and Joe Wan #Tricor in Hong Kong to share their experience in their digital leadership. Special thanks to Stephen and Joe, and look forward to learning from them.

We highly recommend corporate leaders, #HR practitioners, digital transformation professionals, innovation leaders and change agents to join the course. The upcoming class will be on Oct 12 and 13. Be HURRY to enroll if you are interested. More information and enrollment link can be found here.
https://lnkd.in/gTq6KPkf

See you there!
#DigitalWorkForce
#Intrapreneurship
#CorporateInnovation

I am grateful to have Anna Lin #GS1HK as my guest in another episode of the #ToaSirDataTalk #ToaSir講數 series. Anna has been with #GS1 for 30 years and brought standards and rich experience to the #SupplyChain and #Retail industries in Hong Kong and the region.

We talked about how these industries have been making use of #data in the past 3 decades and the future decade. GS1 plays a vital role in #GlobalTrade#eCommerce and #O2O business. 6 billion GS1 #Barcodes scanned global daily. Data captured in these processes are very useful and powerful.

Anna pointed out that, from the beginning till now, #Digitization was important so everything could be easily managed and tracked in an effective and efficient ways. With processes and standards in place by using technologies like #RFID#IOT, the next important key step is #DataIntelligence. That is how to make good use of the captured data in our digitization phases to enhance our business, create values for customers and generate innovative business models.

What’s next? #SmartKiosk#AIOT#2DBarCode and more will further integrate data from supply chain and retail. Data analytics are the key. GS1 HK and #OpenCertHub shared the same vision. GS1 believes that a standardized barcode and further generation of the standard is the global language of business while OpenCertHub believes that data is the next business language apart from English and your local language.

Both organizations joined hands to launch a series of #BigData certification training to all levels of employees to strengthen their #DataLiteracy so that they unlock the value and power of the data generated in the supply chain and retail. We aim to #reskill and #upskill today’s leaders and workforce with the ability to analyze, communicate and argue with, storytelling about data, and most importantly making decision and taking actions based on data.

Thanks both #GS1HK and #OCH teams. Stay tuned on how to access my “Toa Sir Data talk” with Anna and other episodes in the series.

Susanna Chiu #NewRetail #Bonjour
https://lnkd.in/gHC9HwcD

Michael Yung #CustomerLoyalty #Platform #TravelTech #AsiaMiles
https://lnkd.in/ggvNv8BN

“The Golden 10 Years of Hong Kong #Startups” or “香港初創黃金十年” – That was the main theme of my interview with Hong Kong #ITPro IT PRO, Giant Media 炬傳媒 – a leading IT magazine for #digital and #corporate leaders in Hong Kong. The whole article was published on the latest volume vol 173. https://lnkd.in/g-wj3FDp

I was so grateful to study #ComputerScience and start my career 30 years ago in #SiliconValley in the US.  Then, lots of ups and downs throughout my career. In the interview, I shared my career experience from the US to Asia and from the corporate world to recently startups.

The 1st “5 Golden Years of Hong Kong Startups”:
I have been heavily engaging in the startups ecosystem since I joined Cyberport as the 1st Chief Public Mission Officer. My mission in Cyberport was to cultivate not just over 1,000 startups but also an ecosystem to connect all key stakeholders so new and existing startups can leverage on it to grow.

Glad to see that we have established a vibrant international #ecosystem for our start-ups to grow and for our corporates to co-innovate with in the last 5 years. With the joint effort from the key stakeholders in our ecosystem like #Entrepreneurs#Investors#CorporateLeaders#Incubators#Professors#Regulators#PolicyMakers#Professionals, and more, we not only have created 10+ #Unicorns for Hong Kong but also have empowered quite a few influential #B2B collaborations.

The 2nd “Golden 5 Years of Hong Kong Startups”:
With the establishment of a competitive startup ecosystem in Hong Kong, we need to leverage and capitalize on this foundation in the next 5 years to grow Hong Kong to be the leading #innovation and #technology hub in the world. We do have 2 big markets, #GBA and #ASEAN, just next door. Let’s join hands to seize these unprecedented opportunities.

As a professor, an entrepreneur, an investor, and advisors to both startups and corporates, I am continuing my effort to contribute, empower and engage with this ecosystem, and further extend it to GBA and ASEAN in coming 5 golden years for HK startups. To find out more, please read my sharing in this issue of ITPRO. Let me know if you cannot access a copy of it.

Special thanks to ITPRO teammates to interview me and put together this edition. I have been lucky having a supportive family and met many great mentors, partners and friends in my career. Appreciate all of you who have helped me grow in my journey.

Really grateful to have an opportunity to discuss with GBA and digitalization experts in Hong Kong as well as mainland China. Thanks for #SAP #HKET #HKPC #GBABusinessSchool jointly organized it.

In particular, I was really pleased that we had my mentoring professor Andrew Chan, the President of the #GBA Business School, to share his views on the development of the GBA region.

Then, we had a panel on #DigitalTransformation in the context of the GBA with 2 of my friends. I firstly talked about the key success factors of digital transformation where customer centricity was the key. Andrew Ling from #SAP shared his experience to manage supply chain under uncertainty. Edmond Lai from #HKPC went through a few examples how #SMEs in Hong Kong to leverage on technologies to seize opportunities and manage challenges in these few years including the pandemic time.

Two leading enterprises from the mainland, #Bosch (China) Investment Ltd. and #Terminexus (Shanghai) Co. Ltd. also shared their digital transformation experience. They were the winners of the Digital Transformation Awards #鼎革獎
https://lnkd.in/gCudiqHx
The award aims to encourage companies in the mainland and Hong Kong to learn from each other on their digital transformation journey.

If you would like to learn from our fruitful discussion, here is the chance. Register this webinar:
Accelerating Digital Transformation of Hong Kong Enterprises at Greater Bay Area
on Sep 20 (Mon) 3pm to 4:45pm HKT.
https://lnkd.in/gpVXNAFg

Thanks for Sandy Yu Helen Lam Amy Mak and many teammates for their great effort behind the scene.

“Make Something WOW” was the message on the wall behind Michael Yung and I. That was close to what we have talked about. How to make our customers #WOW by smart use of #data?

This was another episode of the #ToaSirDataTalk #ToaSir講數 series organized by #OpenCertHub #OCH. Michael is an veteran in the #TravelTech and #CustomerLoyalty industry. We discussed how to leverage on data in the #B2C and #B2B markets.

Michael has been using data to empower his company to understand their consumers and offer the most suitable products and services to them. Another key customer of this industry is merchants. Michael also makes use of data to help his merchants to design right products and campaigns to their customers. We also talked about the key roles of data in a #platform.

We have discussed how data are being used in the Travel and Customer Loyalty industry. Michael is also an expert in data security. He also shared how to do a proper data governance to protect their customers and his company. We also touched on the challenges and opportunities on cross-border data sharing and #cloud strategies on #BigData and #AI applications. Thank you Michael.

Stay tuned for #ToaSirDataTalk #ToaSir講數. Will share the way to access this series of mine shortly. You don’t want to miss the experience sharing from Michael and other corporate and digital leaders from key industries in #HongKong, Mainland #China Iin particular #GBA and #ASEAN.

Prior episodes of the series:
Susanna Chiu, ED, #Bonjour
https://lnkd.in/gHC9HwcD