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FinTech Innovation Forum 2015 held on 17 June in Shanghai. With the topic of “The Next-Gen Financial Services In a New Connected Era”, it attracted lots of financial and IT experts to participate in. Dr. Toa Charm was one of the guest speakers in this forum, to share his personal experience and opinion about the related areas during it.

China’s rise in economic prominence has always been inevitable – but its speed and extent was something few expected. From an industry defined by traditional loans-and-deposits to its current capability to offer multiproduct suites, omni-channel initiatives and cross-border strategies, financial institutions are now faced with new priorities to grow while innovating.

The coming of digital era and the evolution consumer preferences will drive the next wave of innovation for China financial services where convergence of disruptive technologies and new concepts of customer engagements come together to deliver connected experiences to the consumer. As this convergence proceeds, the financial services industry will finally see real innovation in every phase of the customer lifecycle engagement.

IDC Financial Insights together with Questex Media is proud to bring audiences the FINTECH INNOVATION FORUM where the thought leadership speakers, partners and analysts, such as Dr. Toa Charm, will share some key structural shifts already underway that will give China financial institutions in 2015 more reasons to innovate as they compete for new prospects and sustainability.