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“Make Something WOW” was the message on the wall behind Michael Yung and I. That was close to what we have talked about. How to make our customers #WOW by smart use of #data?

This was another episode of the #ToaSirDataTalk #ToaSir講數 series organized by #OpenCertHub #OCH. Michael is an veteran in the #TravelTech and #CustomerLoyalty industry. We discussed how to leverage on data in the #B2C and #B2B markets.

Michael has been using data to empower his company to understand their consumers and offer the most suitable products and services to them. Another key customer of this industry is merchants. Michael also makes use of data to help his merchants to design right products and campaigns to their customers. We also talked about the key roles of data in a #platform.

We have discussed how data are being used in the Travel and Customer Loyalty industry. Michael is also an expert in data security. He also shared how to do a proper data governance to protect their customers and his company. We also touched on the challenges and opportunities on cross-border data sharing and #cloud strategies on #BigData and #AI applications. Thank you Michael.

Stay tuned for #ToaSirDataTalk #ToaSir講數. Will share the way to access this series of mine shortly. You don’t want to miss the experience sharing from Michael and other corporate and digital leaders from key industries in #HongKong, Mainland #China Iin particular #GBA and #ASEAN.

Prior episodes of the series:
Susanna Chiu, ED, #Bonjour
https://lnkd.in/gHC9HwcD

The best way to learn how to seize the opportunities of #BigData and #AI is not just reading books or taking training. Rather, we should learn from the industry leaders and practitioners. #OpenCertHub and I have started a series of experience sharing sessions called “Toa Sir Data Talk” or “Toa Sir講數”.

I will talk to the leaders from major industries in Hong Kong, Mainland and Asia on their journey of #DigitalTransformation. In particular, we will explore how #data empowers digital transformation.

Today, I have talked to Susanna Chiu, ED of #Bonjour #卓悦控股, one of the #NewRetail pioneers in Hong Kong and mainland. Susanna has been an innovator throughout her career from IT Audit, Digital TV to Supply Chain and New Retail. She is always a believer of digital innovation.

We discussed how we can make use of data on #Ecommerce #O2O #KOL #Platform #Ecosystem and more. Seeing Is Believing it. Susanna also walked me through their facilities with lots of new initiatives and fun. We both believe that empowering partners, customers and merchants with the power of data analytics is the key to the success of today’s business in the #DigitalEconomy.

Many thanks to Susanna and her teammates in Bonjour. We will continue talking to influential leaders on Data. Stay tuned for #ToaSirDataTalk and #ToaSir講數 on how you can access to this series of experience sharing.

It was one of the best forums on #AI and #BigData that I have hosted in the recent years where speakers and participants were highly engaged. Thanks for Shanghai Commercial Bank to invite my team #OpenCertHub to co-organize this forum.

#ShanghaiCommercialBank is one of the major banks in Hong Kong. They are passionate about #DigitalTransformation in particular how to become a AI-first data-driven bank.

I have invited top Hong Kong locally-grown AI #startups, multinational consulting firm and Chinese tech-savvy financial group to share with Shanghai Commercial Bank how they have empowered mid-sized banks in Hong Kong, Mainland China and other major economies in Asia. We have talked through AI technologies, application, adoption, challenges, culture, #ecosystem#data#reskilling#upskilling and more.

More importantly, CEO Mr. David Kwok and Board Member Mr. Sunny Cheung fully supported and engaged with us. They asked sensible questions and encouraged their senior management, middle management and young colleagues to proactively participate and have the courage to innovate. More than 250 staff have joined the forum on site and online as well. We also exchanged ideas through networking sessions.

Really appreciate the trust and support from Mr. Kwok, Mr. Cheung and their senior management. Special thanks to Ken Shih #AqumonCalvin Cheng, CFA #WizpressoMiles Wen (温豪夫) #FanolabsPatrick C.S. Fan #beNoveltyDaniel Ling #OneConnect, and Dick Fong. Also thanks my OpenCertHub teammate Andy Kwok and our team for their effort behind the scene.

Hope mid-sized banks in Asia can ride on AI to stay competitive and relevant in the #DigitalEconomy.

I was impressed by #ICBC Asia in the way how their senior management took #AI#BigData and #FinTech seriously. Usually, most of the senior leaders will only stay for 30 minutes of a training class and will excuse themselves from it. This time was very different.
All their top and senior management, including Chairman and Executive Director, actively participated in my AI and Big Data class. Guess what? They stayed till the very end of my class and actively participated in the whole day.

Really appreciate their leadership to demonstrate and lead by example. Their top management believe that continuous learning is the way to stay relevant and competitive in their financial services industry. By doing it themselves, it brings culture change to their colleagues.

My class today was on the Power Duo of AI and Big Data. It is a part of the Digital Leadership Series that I designed and led for the Asia Pacific Institute of Business #APIB of the #CUHK Business School.

I started my class today with a clear message to the ICBC team that they need to speak one more language on the top of Chinese and English in the digital economy. That is #Data. In order to be a #AIFirst and #DataDriven bank, everyone in the company has to have basic to advanced #DataLiteracy. Reskilling them on data is not an option but a necessity.

We then explained the AI and #MachineLearning technologies, business models and data monetization concepts to them. We also explored new AI applications in #FinancialServices and #DataGovernance with them. “Seeing Is Believing It”. I invited Patrick Tsoi, a veteran in #DataScience to use real data to demonstrate the power of Big Data in financial services. Thank you Patrick, ICBC team and CUHK team.

It is just a good start for the #DigitalTransformation for ICBC Asia. It is a journey and we are happy to contribute along with the team.

#Insurance opportunities in the Greater Bay Area are tremendeous. To recognize the contribution of insurance companies to the growth of this emerging market, Hong Kong #MetroFinance #MetroRadio had presented a series of awards to the best insurers and talents yesterday. Find out more here:https://lnkd.in/gNT_uTj

Congratulations to all the winners. I was one of the judges there representing the #Innovation and #Technology industry. I was so pleased to present the following awards to #AIA HK – the winner of the Best InsurTech, Best Online Platform & Best Anti-Covid19 Contribution. Impressive! They set a great example on how to make use #BigData#AI & #Platform to create a personalized seemless experience for their customers. To find out more, please watch this video on their #SuperConnect platform here.
https://lnkd.in/gygZUhp

Influential leaders from the insurance industry shared their views on the opportunities and challenges in #GBA. Glad to meet two outstanding leaders of Hong Kong, Dr. Michael Chan 陳裕光博士 & JP Simon Wong 黃家和太平紳士. They were also judges of the awards.

Appreciate #MetroFinance #新城財經台 宋文禧先生, 魏美珍小姐, Alaric Chu 朱子昭 & teammates to organise this great awards. Our #InsurTech #entrepreneurs #startups will surely energize this growth further. Keep it going.

It was a fruitful day in #Cyberport together with Rocky Cheng #BOCHKMichael Leung #BOADr Wendy Woon Ming LEE #AutoDesk and Justin Leung #YCP. We were in the vetting meeting to select #startups to join Cyberport #Incubation Programme #CIP.

Again, quite a few passionate and elite #entrepreneurs applied for the programme. Great innovations on #FinTech#InsurTech#AI#EdTech#HealthTech#PropTech#DigitalEntertainment#LifeStyle#SmartCity, etc. Impressive that a few of them have already had footprint or have their plan and ambition to go after #ASEAN and #GBA markets.

Thanks Cyberport’s team Eric Chan Alice So William Lau Steve Lam and many others for all their effort behind the scene. Keep it going and add oil.

We had lunch in the Interval/Farmacy restaurant in Cyberport. They served vegetables from #Farmacy which use technologies to provide farming at store. Thanks Raymond Mak for making it happened there. Tasty and healthy plus nice environment.

Several key drivers of data innovation & culture for their organizations were in my f2f offline panel yesterday. Heartfelt thank to Edwin Hui #AccentureBessie Chong #EsquelSusanna Chiu #BonjourMaggie Yung #DBS.

#DataLiteracy
Here are my key takeaways:

1. The mindset of the top management on the urgency of empowering every employee is critical for #DigitalTransformation. DBS has trained >50% of their employees on data literacy with their CEO’s support.

2. AI not just automates our tasks but also releases us from tedious & dangerous tasks. Manufacturers like Esquel has made use of #data & #AI to make their staff happier, healthier & more efficient.

3. Start with the colleagues in key departments who are more reluctant to change & help them solve their problems using data. It will drive the company to become data driven.

4. Not just training is needed but also internal competition, collaboration with external #ecosystem, mixing colleagues from different units #Squad to do data projects, recognition, are important for culture & mindset change.

5. #Reskill & #Upskill colleagues on data literacy should be on the top priority for #HR to empower their colleagues in the #DigitalEconomy.

Thanks Catherine Chan #Kornerstone Andy Kwok #OpenCertHub to organize the forum.

#DBS, a leading Asia’s #bank, equips employees with skills to become everyday ‘Data Heroes.’ Over 16,000 employees (>50 of its workforce) have been trained in big data & data analytics in the last 2 years.

#Esquel, a leading garment & textile #manufacturer in the world, builds its data culture by organizing data hackathon.

#Bonjour, a leading #retailer in Asia, is pioneering #NewRetail with the power of big data.

#Accenture, a leading consulting firm, innovates with #AI & #BigData to empower human to collaborate with AI.

How about #HR#Marketing#Finance and #Accounting professionals? These leading professionals have already made use of data to amplify their brain power to achieve more.

March is a special month for women. In fact, we have many great female data leaders #WomenInTech as you can notice in our panels. Happy to see all genders and all professionals treat data literacy seriously these days. #Diversity & #DataDemocratization are critical for data#innovation indeed.

If you would like to learn more about how these leaders and professionals are enhancing their #DataLiteracy, don’t miss this forum on Mar 24, 2021 afternoon in #HKPC. Register here for a complimentary pass:
https://lnkd.in/g74Hatw

I will see you there.

#Kornerstone #OpenCertHub #AIM #CIM

“The Power Duo of AI and Big Data” is one of my favorite courses in our #CUHK Digital Leadership Series for Executives. In the last 2 days, I have delivered this class to the #ChiyuBank #集友銀行 in Hong Kong & Xiamen. Thanks for Michael Chan, Executive Director of the Chiyu Bank, to kickoff the class & his support.

I have shared my #BigData & #AI experience from #MachineLearning #Algorithms #DataLiteracy concepts to innovative applications in #FinancialServices #FinTech & #ResponsibleAI. Apart from lectures, case studies & group discussions, I have invited 2 AI experts to share their experience. My heartfelt thanks to my guest speakers Calvin Cheng, CFA from Wizpresso & Daniel Ling from OneConnect Financial Technology.

I encouraged more interaction from my students in the class. The most engaged students were given a copy of my book #數碼力大提升 with my signature and personalized message. Congratulations to 3 winners today.

Grateful that more and more enterprises and their executives are taking the courses in our #DigitalLeadershipSeries for executives to empower & #reskill themselves to be competitive & relevant in the #DigitalEconomy.

For more about our #DigitalLeadershipSeries, please read my post here.
https://lnkd.in/gU8AzDJ

#CUHKMBA #CUHKEMBA #APIB

Do you speak #Data“? Here is a golden chance to learn about #DataLiteracy.

Seasoned leaders from #Retail#Manufacturing#FinancialServices#Hospitality#Property including Susanna Chiu from #Bonjour #卓悦Maggie Yung from #DBSBessie Chong from #EsquelAkina Ho from #GreatEagle, will share how to make use of data, nurture data culture & talents in their industries.

#Marketing #HR #Accounting #Consulting professionals, Johnson Lo from CIM | The Chartered Institute of MarketingEdwin Hui from #AccentureSunny Cheng, ACCA, CPA, EMBA from #UCPKris Lui from #Vertiv, will share how their professions are transforming to be data driven & how they are reskilling themselves on data literacy to keep relevant & competitive in the #AI Era.

To warm up on the theme, you may be interested in 3 recent posts:

Maggie Yung DBS on their data strategy
https://lnkd.in/gmdEWbJ

My post on a data hackathon organized by Bessie Chong Esquel.
https://lnkd.in/gvUbkVb

Andy Kwok #OpenCertHub on #DataLiteracy & #CitizenDataScientist qualification and career development
https://lnkd.in/gYHshws

Don’t miss this rare opportunity to learn from the dream team on Mar 24 in #HKPC. Thanks to all panel speakers, Catherine Chan #Kornerstone & Andy Kwok #OpenCertHub #hkaim #cim #kos