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Grateful that Hang Seng Bank, one of the major banks in Hong Kong, is determined to become a data-driven leader in the financial services. Appreciate the vision and leadership from the bank’s senior management to make this happen. It really sets a great example for Hong Kong companies to treat data as their strategic asset and how data play a game changer role in the Digital Economy.

Apart from data and technology parts, Data Literacy is equally critical for the success of a data-driven enterprise. Apart from English and Chinese, do you speak #Data? According to Gartner, Data is the second business language in the Digital Economy. Every employee, not just data team and IT team, needs to speak data to communicate with, argue with and persuade customers, colleagues, bosses, investors, partners, literally everyone around you. This is one of the top Future Skills ranked by almost all leading research firms.

It is my pleasure and honour having this opportunity to lead and deliver our Data Literacy Empowerment Programme #DLEP to the bank. DLEP aims to democratise data literacy to the majority of the workforce through a series of data literacy executive roundtables, experiential workshops, group projects, mentoring sessions, hackathons and more for the bank. It emphasizes on data mindset and culture, data storytelling, machine learning applications and hands-on experience. Thanks to the trust and support from Hang Seng Bank’s senior management especially the leadership from Patrick Khong, CDO of HASE, my CUHK’s teammates and OpenCertHub Academy’s data experts.

Higher customer expectations on digital experience and keen competition from data savvy banks and FinTech startups are some of key drivers for us to create this DLEP programme. In fact, it happened in not just financial services but also most of the major traditional industries.

If you would like to know more about our DLEP to ride on the journey of becoming a data-driven enterprise, I am happy to share my thoughts with you.

#CUHK#ABIP#CUHKEMBA#CUHKMBACUHK Business School
#HangSengBank#HASE
#FinancialServices#Banking#FinTech
#DataLiteracy#DataDriven
#BigData#AI#MachineLearning
#DataMindset#DataCulture#DataStoryTelling
#OpenCertHub#OpenCertHubAcademy

Thanks to Joe Wan, CEO of #Tricor, for his experience sharing on talents cultivation in the digital era. Also, appreciate  for delivering the workshop on Leadership and Workforce Transformation in the Digital Era Programme. It was a part of our Digital Leadership Series for Executives initiated and designed by me and a number of industry experts and professors for #CUHK.
https://lnkd.in/gZBZmjp

Here are a few key takeaways from Joe’s sharing.

1. How important is “#WHY” and “#PURPOSE“.
We have to help our colleagues know why he or she is here and how important and relevant their contribution is to the company and themselves. If that alignment works well, people will not just stay but also do their best in their jobs.

2. Listen to all levels of employees
Willing to listen to different levels of staff and answer all kinds of questions directly from staff from levels down will earn trust and pick up ideas that senior management can never think of.

3. Transform every employee to be a #startup
Encouraging #intrapreneurship and innovation from the bottom also encourage talents to join you and stay and grow with the company. Joe has supported their teammates to open a cafe which is now in their building and other places.

4. Take exit interview seriously
Not only finding out more about why a colleague leaves, but also offering staff, who are leaving, a final chance to stay. Joe said in the Exit Interview, “If you stay, I can waive the advanced notice for your next resignation if any.” That sincerity is really building another level of trust even the staff finally left. Alumni groups can be very powerful these days as ecosystem collaboration is the key to success in the digital era.

5. Respect each other
Joe asked and enforced every manager to treat their staff with respect. For instance, it is fine for a manager to shout at their staff but never one stands up and the other sits down. A simple gesture means a lot.

All these tips applied well in particular to the young generation. I learned a lot from Joe and Teddy. To thank Joe, I also shared a copy of my book #數碼力大提升 to him.

#CUHKEMBA #CUHKMBA #APIB
CUHK Business School
#DigitalLeadership
#DigitalTransformation
#DigitalEconomy
#DigitalWorkforce

It was the Friday night before the Christmas. People will usually go out shopping, gathering and having fun. Really appreciate the participants who came tonight to my talk to learn about digital transformation. I saw not only some new faces but also my #EMBA students who came with their other halves to learn together. Thanks Anita Chan, Cecilia, .. Impressive and encouraging.

Also thank those on Zoom like my DBA learning partner Fareeda Cassumbhoy. Hope all of you got some inspiration from my talk and at the same time enjoying your favorite wine at home in Friday night.

Today’s talk was a CUHK EMBA Sample class organized by our EMBA directors Pong Yuen, Howard LamChun So and their teammates. Thanks for their effort and the great learning attitude of our participants. Over 250 registrations for this session. Wow… we are back!

I asked every participant to drop down 3 words as tonight’s key takeaways. Words like #Data#Innovation#Customer#Urgency#Relevancy#Ecosystem#Platform, and more came out. I was impressed by how much they were inspired in only a little bit over 60 mins. Really appreciate their effort.

How about you? What are your three magic words on digital transformation?

Thank you to all and have a great weekend. Let’s get ready to celebrate Christmas Eve next week.

#DigitalTransformation
#CUHK #CUHKEMBA
CUHK Business School

First of all, Merry Christmas🎄🎁🎉 to you all. Really happy to meet my new and past MBA students in this year’s CUHK MBA Christmas Party. Lots of fun and memories. Our Dean of CUHK Business School Professor Lin Zhou, MBA Director Grace Liang, EMBA Director Pong Yuen, Howard Lam and many faculty members like Dominic ChanHugh Thomas Seen Meng Chew and many others also joined today’s party to share the happy moment together.

Recalled that my MBA students were doing their final projects on my #FinTech#AI and #BigData classes. They were all very professional and put real effort there. Well done! Keep up the learning spirit.

I enjoyed the party very much. Thanks for Grace’s invitation and the effort from the new MBA cohort and our MBA office to organize such a great and joyful party.

By the way, how do you like my BOWTIE 🎀 look😆✌?

Wish you all have a Merry Christmas 🎄🎁🎉 and good health always.

#MerryChristmas #Bowtie
#CUHK #CUHKMBA #CUHKEMBA
#MBA #EMBA
CUHK Business School

I am going to deliver a sample EMBA class for CUHK. Let’s explore this hot and important topic together. See you.

My Topic:
Digital Transformation: Opportunities and Challenges for Traditional Industries.

Date & Time:
Dec 17 at 7:30pm

Venue:
CUHK Town Centre at the Bank of America Tower, Admiralty

More information and registration:
https://lnkd.in/gGUm62iM

#CUHK #CUHKEMBA #EMBA
CUHK Business School
#DigitalTransformation
#DigitalLeadership
#DigitalStrategy #Intrapreneurship
#Digital #Technology
Pong Yuen, Howard Lam Chun So

I am going to deliver a sample EMBA class for CUHK. Let’s explore this hot and important topic together. See you.

My Topic:
Digital Transformation: Opportunities and Challenges for Traditional Industries.

Date & Time:
Dec 17 at 7:30pm

Venue:
CUHK Town Centre at the Bank of America Tower, Admiralty

More information and registration:
https://lnkd.in/gGUm62iM

#CUHK #CUHKEMBA #EMBA
CUHK Business School
#DigitalTransformation
#DigitalLeadership
#DigitalStrategy #Intrapreneurship
#Digital #Technology
Pong Yuen, Howard Lam Chun So

Just completed teaching a highly engaging #CUHK #EMBA course on corporate innovation in the last few weekends. The main theme was #CorporateInnovation#Intrapreneurship#DigitalTransformation and #EmergingTechnology. My students are all elite leaders and executives from Hong Kong, Macau, Mainland China and overseas across various industries.

Really felt great as our fellow students really contributed to our collective learning. Also felt exhausted as all of us gave in a lot of effort to learn. Really appreciate the growth mindset and learning attitude of our students.

We had gone through a few key best practices and discussed a few real good case studies. This was a special milestone for me as well because I used my own freshly published case study (Nov 9, 2021) on #HSBC #OpenInnovation as one of the key cases to teach this class. Thanks for Daniel Chan Jaff Lau Ada L. Danielle T. and many others in HSBC and Ivey’s professor Hubert Pun to make this case possible. The case is now globally accessible by all major business schools through the world’s top case publisher #IveyPublishing. Here is the link if you would like to learn from it.
https://lnkd.in/eYUHfTFp

I also invited great innovative leaders from corporate and startup worlds to share their experience with my students. Really thank Austin R. Bryan, from #CLP , Kenny Sham from #LEGO and Harris SUN from #RaSpect. After all these, my students had a final project presentation to share their findings and recommendations to the company that they have chosen.

Great insights from my students. I am happy to see that my students came up with great insights and recommendations. I am also grateful that my experience sharings have empowered my students to manage innovation more effectively for their companies and ventures.

Thanks to my #CUHKEMBA teammates Pong Yuen, Howard Lam Chun So and supporting crew behind the scene for their support.
#CUHKEMBA2022
#CUHKEMBA2021
CUHK Business School
CUHK EMBA

Grateful to spend my weekend with elite tech entrepreneurs and business leaders to learn about emerging technologies and business innovation. It is one of my classes in #CUHK Mini MBA Innovative Leadership program. It aims to #upskilling busy executives and #entrepreneurs on the latest #leadership mindset and skills in the #DigitalEconomy through a series of short modules in a few months.
https://lnkd.in/g6Pe4bUM

I particularly like the mix of my class participants. We had quite a few startups’ founders and leaders like #Dayta, tech giants like #AWS, financial services like #HangSengBank, public sector like #HKHousingSociety and major ecosystem enabler like #HKSTP. My class in fact is a mini tech and innovation #ecosystem. One of the most valuable parts of this class was the team discussion and case studies where we could focus on the key aspects that our participants were most concerned and cared about in seizing the opportunities and managing the potential risks in the emerging digital economy.

Thanks for the active participation of all the students. Really enjoyed it and learnt from you all as well.

#CUHKAPIB #MiniMBA
#CUHKMBA #CUHKEMBA
#DigitalLeadership
#DigitalTransformation

It was the first time for me to teach under the typhoon signal #3 in my life. Really appreciate all of our executive students’ heart to learn and join our class on <Leadership and Workforce Transformation in the Digital Era> yesterday. It is a part of the #CUHK #APIB <Digital Leadership Series for Executives> programme that I introduced and designed. https://lnkd.in/gU8AzDJ

We had leaders and executives from various industries such as #FinancialServices#Retail#Energy#Pharmaceutical#Technologies, etc. to join the class yesterday. It indicated that leaders from these industries are keen on learning more about the soft side of digital transformation.

Appreciate Teddy Liu to co-teach this class with me. In fact, Teddy is the master mind of this course. He is an expert on the people side of digital transformation. Teddy shared his experience and wisdom on this subject matter. In my part, I explored a few digital transformation real-life cases with our students.

It was our honour to have Stephen Leung, Country Manager of #Pfizer Hong Kong and Indonesia, to share his wisdom on leadership, people and change management. It was very valuable and insightful. I was also impressed by his way to share his thoughts. He made good use of interesting stories and fantastic analogies.

Thank you, Stephen. I will remember to drink more water H2O. Healthy, Happy and Optimistic. Thank you, Teddy, to empower me and our students to master the change management and talents strategy in the digital era. Appreciate the great effort behind the scene from my CUHK APIB teammates.

One more day to go for this course. We will have another enlightening leader Joe Wan, CEO of #Tricor, to share his wisdom. Stay tuned.

#DigitalLeadership
#DigitalTransformation
#ChangeManagement
#DigitalWorkforce
#WorkforceManagement
#Leadership
#CUHKEMBA #CUHKMBA

The Hong Kong Corporate Innovation Index programme #HKCII co-organized by #CUHK and #HKGCC with the support from key industry leaders has been progressing well. We have invited leaders in town to join our pilot study yesterday. More background of the #CorporateInnovationIndex:
https://lnkd.in/giJKk2Au
https://lnkd.in/geP2TCCw

The pilot study aimed to collect feedback from the leaders on the design of our survey which is going to send to hundreds of companies to study their innovation. The preliminary design of the survey was a result from our literature review and direct consultation sessions and focus groups with close to 50 large to small companies. Really thank to the inputs from these participated leaders and executives.

Apart from the discussion with the guests yesterday on the survey design, we also invited Ir. Andrew Young #SinoGroup to share his corporate innovation experience. We had Watson Chan #HKGCC and Professor WM Cheung gave opening speeches. In addition, we had a panel discussion with #startup, well-established enterprise and #SME including Andy Ann #NDN, Horace Chu #Gammon and Mandy Chan #Frutodor. Appreciate for all their valuable sharings.

What’s the next? We will continue to collect feedback from leaders, practitioners and researchers to revise our survey design and finalize the constructs and measures of the survey. Stay tuned!

Big thank to our guests, friends and partners who joined our pilot study yesterday. Eunice Chan Anson Bailey (eMBA) Peter Chan Chris Au Young Teddy Liu Eugene Hsia Chris So Matthew Chan Janssen Chan FCPA (Aust.) Patrick S Lee Dominic Chan and many others. Appreciate the effort and support from our CUHK #APIB and HKGCC teammates.

#Innovation
#CorporateInnovation
#CUHKMBA #CUHKEMBA