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I am grateful to have Anna Lin #GS1HK as my guest in another episode of the #ToaSirDataTalk #ToaSir講數 series. Anna has been with #GS1 for 30 years and brought standards and rich experience to the #SupplyChain and #Retail industries in Hong Kong and the region.

We talked about how these industries have been making use of #data in the past 3 decades and the future decade. GS1 plays a vital role in #GlobalTrade#eCommerce and #O2O business. 6 billion GS1 #Barcodes scanned global daily. Data captured in these processes are very useful and powerful.

Anna pointed out that, from the beginning till now, #Digitization was important so everything could be easily managed and tracked in an effective and efficient ways. With processes and standards in place by using technologies like #RFID#IOT, the next important key step is #DataIntelligence. That is how to make good use of the captured data in our digitization phases to enhance our business, create values for customers and generate innovative business models.

What’s next? #SmartKiosk#AIOT#2DBarCode and more will further integrate data from supply chain and retail. Data analytics are the key. GS1 HK and #OpenCertHub shared the same vision. GS1 believes that a standardized barcode and further generation of the standard is the global language of business while OpenCertHub believes that data is the next business language apart from English and your local language.

Both organizations joined hands to launch a series of #BigData certification training to all levels of employees to strengthen their #DataLiteracy so that they unlock the value and power of the data generated in the supply chain and retail. We aim to #reskill and #upskill today’s leaders and workforce with the ability to analyze, communicate and argue with, storytelling about data, and most importantly making decision and taking actions based on data.

Thanks both #GS1HK and #OCH teams. Stay tuned on how to access my “Toa Sir Data talk” with Anna and other episodes in the series.

Susanna Chiu #NewRetail #Bonjour
https://lnkd.in/gHC9HwcD

Michael Yung #CustomerLoyalty #Platform #TravelTech #AsiaMiles
https://lnkd.in/ggvNv8BN

“Make Something WOW” was the message on the wall behind Michael Yung and I. That was close to what we have talked about. How to make our customers #WOW by smart use of #data?

This was another episode of the #ToaSirDataTalk #ToaSir講數 series organized by #OpenCertHub #OCH. Michael is an veteran in the #TravelTech and #CustomerLoyalty industry. We discussed how to leverage on data in the #B2C and #B2B markets.

Michael has been using data to empower his company to understand their consumers and offer the most suitable products and services to them. Another key customer of this industry is merchants. Michael also makes use of data to help his merchants to design right products and campaigns to their customers. We also talked about the key roles of data in a #platform.

We have discussed how data are being used in the Travel and Customer Loyalty industry. Michael is also an expert in data security. He also shared how to do a proper data governance to protect their customers and his company. We also touched on the challenges and opportunities on cross-border data sharing and #cloud strategies on #BigData and #AI applications. Thank you Michael.

Stay tuned for #ToaSirDataTalk #ToaSir講數. Will share the way to access this series of mine shortly. You don’t want to miss the experience sharing from Michael and other corporate and digital leaders from key industries in #HongKong, Mainland #China Iin particular #GBA and #ASEAN.

Prior episodes of the series:
Susanna Chiu, ED, #Bonjour
https://lnkd.in/gHC9HwcD

The best way to learn how to seize the opportunities of #BigData and #AI is not just reading books or taking training. Rather, we should learn from the industry leaders and practitioners. #OpenCertHub and I have started a series of experience sharing sessions called “Toa Sir Data Talk” or “Toa Sir講數”.

I will talk to the leaders from major industries in Hong Kong, Mainland and Asia on their journey of #DigitalTransformation. In particular, we will explore how #data empowers digital transformation.

Today, I have talked to Susanna Chiu, ED of #Bonjour #卓悦控股, one of the #NewRetail pioneers in Hong Kong and mainland. Susanna has been an innovator throughout her career from IT Audit, Digital TV to Supply Chain and New Retail. She is always a believer of digital innovation.

We discussed how we can make use of data on #Ecommerce #O2O #KOL #Platform #Ecosystem and more. Seeing Is Believing it. Susanna also walked me through their facilities with lots of new initiatives and fun. We both believe that empowering partners, customers and merchants with the power of data analytics is the key to the success of today’s business in the #DigitalEconomy.

Many thanks to Susanna and her teammates in Bonjour. We will continue talking to influential leaders on Data. Stay tuned for #ToaSirDataTalk and #ToaSir講數 on how you can access to this series of experience sharing.

It was one of the best forums on #AI and #BigData that I have hosted in the recent years where speakers and participants were highly engaged. Thanks for Shanghai Commercial Bank to invite my team #OpenCertHub to co-organize this forum.

#ShanghaiCommercialBank is one of the major banks in Hong Kong. They are passionate about #DigitalTransformation in particular how to become a AI-first data-driven bank.

I have invited top Hong Kong locally-grown AI #startups, multinational consulting firm and Chinese tech-savvy financial group to share with Shanghai Commercial Bank how they have empowered mid-sized banks in Hong Kong, Mainland China and other major economies in Asia. We have talked through AI technologies, application, adoption, challenges, culture, #ecosystem#data#reskilling#upskilling and more.

More importantly, CEO Mr. David Kwok and Board Member Mr. Sunny Cheung fully supported and engaged with us. They asked sensible questions and encouraged their senior management, middle management and young colleagues to proactively participate and have the courage to innovate. More than 250 staff have joined the forum on site and online as well. We also exchanged ideas through networking sessions.

Really appreciate the trust and support from Mr. Kwok, Mr. Cheung and their senior management. Special thanks to Ken Shih #AqumonCalvin Cheng, CFA #WizpressoMiles Wen (温豪夫) #FanolabsPatrick C.S. Fan #beNoveltyDaniel Ling #OneConnect, and Dick Fong. Also thanks my OpenCertHub teammate Andy Kwok and our team for their effort behind the scene.

Hope mid-sized banks in Asia can ride on AI to stay competitive and relevant in the #DigitalEconomy.

I was impressed by #ICBC Asia in the way how their senior management took #AI#BigData and #FinTech seriously. Usually, most of the senior leaders will only stay for 30 minutes of a training class and will excuse themselves from it. This time was very different.
All their top and senior management, including Chairman and Executive Director, actively participated in my AI and Big Data class. Guess what? They stayed till the very end of my class and actively participated in the whole day.

Really appreciate their leadership to demonstrate and lead by example. Their top management believe that continuous learning is the way to stay relevant and competitive in their financial services industry. By doing it themselves, it brings culture change to their colleagues.

My class today was on the Power Duo of AI and Big Data. It is a part of the Digital Leadership Series that I designed and led for the Asia Pacific Institute of Business #APIB of the #CUHK Business School.

I started my class today with a clear message to the ICBC team that they need to speak one more language on the top of Chinese and English in the digital economy. That is #Data. In order to be a #AIFirst and #DataDriven bank, everyone in the company has to have basic to advanced #DataLiteracy. Reskilling them on data is not an option but a necessity.

We then explained the AI and #MachineLearning technologies, business models and data monetization concepts to them. We also explored new AI applications in #FinancialServices and #DataGovernance with them. “Seeing Is Believing It”. I invited Patrick Tsoi, a veteran in #DataScience to use real data to demonstrate the power of Big Data in financial services. Thank you Patrick, ICBC team and CUHK team.

It is just a good start for the #DigitalTransformation for ICBC Asia. It is a journey and we are happy to contribute along with the team.

Thanks to Michael Ng #WeLab Bank, Yvonne Leung #Alipay HK and Ken Lo #SF Supply Chain for their insightful sharing in our panel in the 2021 #KODW Conference. It was organized by the Hong Kong Design Centre (HKDC). We talked about Winning in Hyper-efficient Commerce.

My key takeaways were Relevancy, Experience and Trust. Our panelists shared how they have brought these values to their customers and the key role of #data in achieving these goals.

Appreciate #HKDC team led by Eric Yim Edmund Lee Jillian Lee to organize such a marvelous global conference. More about the conference https://lnkd.in/e9EAmgT

Join me on June 24 at 11:15am HKT to have a live discussion with the next generation of leaders in the #DigitalEconomyKen Lo #SF Supply Chain, Yvonne L. #Alipay Hong Kong and Michael Ng #WeLab Bank will be with me in a panel of the 2021 #KODW #KnowledgeofDesignWeek organized by the #HKDC #HongKongDesignCentre.

We will talk about how these leaders innovate and empower #eCommerce #ecosystem#Data are the secret sauce of their success. How are they making use of data? What’s next for these leaders to bring us to the next level of e-commerce in the post pandemic era. Come and join us.
https://lnkd.in/eQjBePj

Launched in 2006, Knowledge of Design Week (KODW) offers an exciting and premier global knowledge platform for local & international #designer#brand #strategist, business leaders, #entrepreneur#technologist#educator & #visionary to share industry insights, trend analysis, creative solutions & game-changing innovation to transform individuals, businesses & the society.

This year’s KODW has invited over 50 global & local leaders to share their knowledge. Find out more about the speakers and programmes here.
https://lnkd.in/e9EAmgT

Thanks Edmund Lee #HKDC for his marvelous leadership throughout the years to make #KODW as a global brand and conference.

Several key drivers of data innovation & culture for their organizations were in my f2f offline panel yesterday. Heartfelt thank to Edwin Hui #AccentureBessie Chong #EsquelSusanna Chiu #BonjourMaggie Yung #DBS.

#DataLiteracy
Here are my key takeaways:

1. The mindset of the top management on the urgency of empowering every employee is critical for #DigitalTransformation. DBS has trained >50% of their employees on data literacy with their CEO’s support.

2. AI not just automates our tasks but also releases us from tedious & dangerous tasks. Manufacturers like Esquel has made use of #data & #AI to make their staff happier, healthier & more efficient.

3. Start with the colleagues in key departments who are more reluctant to change & help them solve their problems using data. It will drive the company to become data driven.

4. Not just training is needed but also internal competition, collaboration with external #ecosystem, mixing colleagues from different units #Squad to do data projects, recognition, are important for culture & mindset change.

5. #Reskill & #Upskill colleagues on data literacy should be on the top priority for #HR to empower their colleagues in the #DigitalEconomy.

Thanks Catherine Chan #Kornerstone Andy Kwok #OpenCertHub to organize the forum.

Do you speak #Data“? Here is a golden chance to learn about #DataLiteracy.

Seasoned leaders from #Retail#Manufacturing#FinancialServices#Hospitality#Property including Susanna Chiu from #Bonjour #卓悦Maggie Yung from #DBSBessie Chong from #EsquelAkina Ho from #GreatEagle, will share how to make use of data, nurture data culture & talents in their industries.

#Marketing #HR #Accounting #Consulting professionals, Johnson Lo from CIM | The Chartered Institute of MarketingEdwin Hui from #AccentureSunny Cheng, ACCA, CPA, EMBA from #UCPKris Lui from #Vertiv, will share how their professions are transforming to be data driven & how they are reskilling themselves on data literacy to keep relevant & competitive in the #AI Era.

To warm up on the theme, you may be interested in 3 recent posts:

Maggie Yung DBS on their data strategy
https://lnkd.in/gmdEWbJ

My post on a data hackathon organized by Bessie Chong Esquel.
https://lnkd.in/gvUbkVb

Andy Kwok #OpenCertHub on #DataLiteracy & #CitizenDataScientist qualification and career development
https://lnkd.in/gYHshws

Don’t miss this rare opportunity to learn from the dream team on Mar 24 in #HKPC. Thanks to all panel speakers, Catherine Chan #Kornerstone & Andy Kwok #OpenCertHub #hkaim #cim #kos

#Data is my favorite theme for #corporate #hackathon. I have participated another good one with the #Esquel Group, which is a leading HK-based textile & apparel manufacturer. The objective was to arouse the interest of Esquel’s colleagues in making use of data & gradually build a data culture for the company. It is a proven way to strenghthen data innovation of all levels.

8 passionate teams from different departments competed on the theme of using data to tackle internal & external pain points. They put serious effort from ideation to protyping. Well done. From #ImageRecognition#ML#DeepLearning to #NLP, the teams made use of #AI & DATA to seize opportunities & solve tough issues.

Appreciate Esquel has the vision & commitment to empower their workforce to #SpeakData. Democratizing #DataLiteracy to every staff was proven to be the secret sauce of successful companies in the digital economy. Key management & external expert like myself & Charleston Sin were the final judges & we provided feedbacks to the teams.

Special thank to Margie Yang Bessie Chong Daniel Lai Edgar Tung Stephanie Hung & more for their effort to make this amazing hackathon happen. I love the red & blue sweatshirts that we were wearing. It is a product of the Group’s own brand #DETERMINANT.