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We had a very fruitful discussion with #eCommerce leaders and #entrepreneurs today. It is a part of the #Innopreneur Forum series organized by #HKPC. The Innopreneur Network aims to connect #SMEs with innovators and practitioners.

The main theme this time was “Successful eCommerce Strategies in the New Normal”. I have moderated 2 online discussion panels with the following guests.
Susanna Chiu#Bonjour#HKMall#香港貓
Eddie Chou#HKTTECC
Gary Lam#Posify
Taurus Cheung#ShipAny
Sheldon Li#Buyandship
Jeffrey Tay#DBS

To deliver successful eCommerce, there are quite a few challenges that we need to overcome like #Marketing#O2O integration, #Logistics#Warehousing#CrossBorder#Cost#Speed#DataAnalytics#DataPrivacy#DigitalReadiness#Financing#CashFlow and more.

Fortunately, we have built a vibrant eCommerce #ecosystem in Hong Kong. Merchants and SMEs can focus on marketing and #innovation. For the rest of these challenges, they can leverage the respective partners in the ecosystem. In the last 6 years, Hong Kong has cultivated 4,000+ #startups and 10+ #unicorns. They have been making pivotal impact and significant contribution to our society in this chaotic pandemic period.

After all, building trust among stakeholders in the ecosystem is key for success. We all learned a lot from the guest speakers. If you would like to watch the replay, please visit this webpage in a few days: https://lnkd.in/gbf7KMRV

Thanks 香港生產力促進局 #HKPCAcademy#HKPCInnoSpace#SMEOneKaren F.Elly YipDAPHNE HO and many unsung heros behind the scene for organizing it. Also, appreciate all supporting organizations.

How the key #eCommerce service providers and #startups in Hong Kong #innovation and #technology #ecosystem have been helping #SME not just tackle the challenges in the Covid but also seize new business opportunities?

The new issue (Mar 2022) of the #Bloomberg Businessweek Hong Kong/Taiwan have looked at this hot theme. They have interviewed a few key eCommerce leaders and myself. If you want to know more, here is the link.
https://lnkd.in/gargzZPh. Thanks Bloomberg Businessweek/Chinese Edition Sinyi Au.

There is another excellent opportunity to learn about eCommerce strategies and practical tips from a group of eCommerce experts on Mar 14. It is another episode of our #Innopreneur Forum series organized by #HKPC. The programme aims to empower and upskill SMEs to do successful #DigitalTransformation.

The main theme of this upcoming forum is “Successful eCommerce Strategies in the New Normal”. I will moderate 2 online discussion panels with the following guests.
Susanna Chiu #Bonjour
Eddie Chou #HKTTECC
Gary Lam #Posify
Taurus Cheung #ShipAny
Sheldon Li #Buyandship
Jeffrey Lam #DBS
Otto Lee #HKCERT

Thanks 香港生產力促進局 #HKPCAcademy #HKPCInnoSpace #SMEOne Karen F.Elly YipDAPHNE HO, and many others for organizing it. Don’t miss it. For more info and registration, here you go.
https://lnkd.in/gtN6h7pB

Starting from the Year of the Tiger, I will co-host the signature programme New Management Thinking 管理新思維 of #RTHK. I will invite top leaders in town to share their experience on digital transformation and corporate innovation.

I am so grateful that I had Ravel Lai, a veteran in #RetailTech industry, to be my 1st guest of this series. More top leaders will share their experience with us. Stay tuned.

Ravel has been applying technologies for retailers in all kinds from shoes, grocery, electronics to restaurants and shopping malls. He is a perfect expert to learn from on how retailers have been making use of technologies to solve problems, seize opportunities and handle crisis like the Covid-19.

We talked about technologies being used to overcome the pandemic. We explored the use of #BigData and #AI in #membership#logistics#eCommerce#O2O#NewRetail#SocialCRM, and more. We also shared on various collaboration examples with startups. Then, we discussed the future of retail and the impact of emerging tech like #MetaVerse and #XR on retail industry.

Don’t miss the opportunity to tune in #RTHK1 #FM926 at 2pm on Feb 20.
https://lnkd.in/f-X8RaN

You can also review our chat through this link after Feb 20.
https://lnkd.in/gYddhHHW

Thank you so much to my CUHK teammates and my mentors Professor Andrew Chan and Professor Pong Yuen, Howard Lam and RTHK teammates.

CUHK Business School CUHK EMBA
#CUHKEMBA
#NewManagementThinking #管理新思維
#DigitalTransformation #CorporateInnovation #Entrepreneurship
#Retail #ShoppingMall #Shopping

#Data is no doubt the most important asset of leading enterprises in the #DigitalEconomy. The best way to learn about the use of data in businesses is to speak with the leaders and data experts in major industries. It was my honour to conduct a series of interviews with the renowned leaders in our “Toa Sir Data Talk” or “Toa Sir講數” programme organized by #OpenCertHub and supported by #HKPCAcademy. Appreciate all the efforts from both teams especially Andy Kwok Karen F. and Marius Chow. The main objective of the programme is to share the best practices of the use of data and strengthen the data literacy of the business leaders, executives and professionals. I am happy to launch our first episode at the beginning of the Year of the Tiger. It is available to watch now in the programme website https://toasirdatatalk.com. The rest of the series will be released in Feb and Mar. You are welcome to watch them and let’s learn together. More elite speakers will be on our programme. Stay tuned. If you have some data experience to share, please let me know and I am more than happy to invite you to our “Toa Sir Data Talk” programme. 1. Anna Lin #SupplyChain #Retail Chief Executive, GS1 Hong Kong https://lnkd.in/gsSYnZFk 2. Daniel Kwong #Telecom Former Chief Information and Innovation Officer, CITIC Telecom CPC 3. Susanna Chiu #NewRetail #eCommerce Executive Director, Bonjour Holdings https://lnkd.in/gHC9HwcD 4. Michael Yung #CustomerLoyalty #Platform #TravelTech Former Head of Digital Product and Technology, Asia Miles https://lnkd.in/ggvNv8BN 5. Dr. Ricky Tsui #Engineering #Design Director of R&D and East Asia, ARUP https://lnkd.in/gmZ6VqMD #ToaSirDataTalk #ToaSir講數 #BigData #AI #DataLiteracy #DataCitizen #CitizenDataScientist #DataScientist #OpenCertHubAcademy #HKPC

I am grateful to have Anna Lin #GS1HK as my guest in another episode of the #ToaSirDataTalk #ToaSir講數 series. Anna has been with #GS1 for 30 years and brought standards and rich experience to the #SupplyChain and #Retail industries in Hong Kong and the region.

We talked about how these industries have been making use of #data in the past 3 decades and the future decade. GS1 plays a vital role in #GlobalTrade#eCommerce and #O2O business. 6 billion GS1 #Barcodes scanned global daily. Data captured in these processes are very useful and powerful.

Anna pointed out that, from the beginning till now, #Digitization was important so everything could be easily managed and tracked in an effective and efficient ways. With processes and standards in place by using technologies like #RFID#IOT, the next important key step is #DataIntelligence. That is how to make good use of the captured data in our digitization phases to enhance our business, create values for customers and generate innovative business models.

What’s next? #SmartKiosk#AIOT#2DBarCode and more will further integrate data from supply chain and retail. Data analytics are the key. GS1 HK and #OpenCertHub shared the same vision. GS1 believes that a standardized barcode and further generation of the standard is the global language of business while OpenCertHub believes that data is the next business language apart from English and your local language.

Both organizations joined hands to launch a series of #BigData certification training to all levels of employees to strengthen their #DataLiteracy so that they unlock the value and power of the data generated in the supply chain and retail. We aim to #reskill and #upskill today’s leaders and workforce with the ability to analyze, communicate and argue with, storytelling about data, and most importantly making decision and taking actions based on data.

Thanks both #GS1HK and #OCH teams. Stay tuned on how to access my “Toa Sir Data talk” with Anna and other episodes in the series.

Susanna Chiu #NewRetail #Bonjour
https://lnkd.in/gHC9HwcD

Michael Yung #CustomerLoyalty #Platform #TravelTech #AsiaMiles
https://lnkd.in/ggvNv8BN

The best way to learn how to seize the opportunities of #BigData and #AI is not just reading books or taking training. Rather, we should learn from the industry leaders and practitioners. #OpenCertHub and I have started a series of experience sharing sessions called “Toa Sir Data Talk” or “Toa Sir講數”.

I will talk to the leaders from major industries in Hong Kong, Mainland and Asia on their journey of #DigitalTransformation. In particular, we will explore how #data empowers digital transformation.

Today, I have talked to Susanna Chiu, ED of #Bonjour #卓悦控股, one of the #NewRetail pioneers in Hong Kong and mainland. Susanna has been an innovator throughout her career from IT Audit, Digital TV to Supply Chain and New Retail. She is always a believer of digital innovation.

We discussed how we can make use of data on #Ecommerce #O2O #KOL #Platform #Ecosystem and more. Seeing Is Believing it. Susanna also walked me through their facilities with lots of new initiatives and fun. We both believe that empowering partners, customers and merchants with the power of data analytics is the key to the success of today’s business in the #DigitalEconomy.

Many thanks to Susanna and her teammates in Bonjour. We will continue talking to influential leaders on Data. Stay tuned for #ToaSirDataTalk and #ToaSir講數 on how you can access to this series of experience sharing.

Amazing f2f panel discussion today with 5 elite digital leaders. Thanks for Ian Chan #OctopusAdrian Toy #GoogleKevin Huang #CarousellRalph Szeto #AIM & Frankie Ng #Shopify.

We discussed 2 key questions.

1. What are the hurdles of #DigitalTransformation?

2. What are the impacts of the pandemic on Digital Transformation?

My key takeaways are:

1. Sense of urgency is critical to drive change including digital tranformation.

2. Great potential of our #Entrepreneurship were unleashed when people have more time with themselves during the pandemic.

3. Culture is key as political and functional silos causing lots of hurdles without alignment.

4. The pandemic drives not only digital adoption of users but also #CustomerExperience #innovation from the providers.

5. Some great visions of the panelist: Carousell wants to make 2nd hand products as people’s first choice. It brings #Sustainability & #SocialImpact to the society while Shopify aims to be the platform of all commerce at all touchpoints instead of just #Ecommerce.

More..

Appreciate CUHK MBA Alumni Association Alexandra Lo, EMBA and Armstrong Lee & #CUHKMBA and #CUHKEMBA colleagues to make this amazing forum possible. Thanks to all f2f and online participants & their active participation. See you next time.

Join me on June 24 at 11:15am HKT to have a live discussion with the next generation of leaders in the #DigitalEconomyKen Lo #SF Supply Chain, Yvonne L. #Alipay Hong Kong and Michael Ng #WeLab Bank will be with me in a panel of the 2021 #KODW #KnowledgeofDesignWeek organized by the #HKDC #HongKongDesignCentre.

We will talk about how these leaders innovate and empower #eCommerce #ecosystem#Data are the secret sauce of their success. How are they making use of data? What’s next for these leaders to bring us to the next level of e-commerce in the post pandemic era. Come and join us.
https://lnkd.in/eQjBePj

Launched in 2006, Knowledge of Design Week (KODW) offers an exciting and premier global knowledge platform for local & international #designer#brand #strategist, business leaders, #entrepreneur#technologist#educator & #visionary to share industry insights, trend analysis, creative solutions & game-changing innovation to transform individuals, businesses & the society.

This year’s KODW has invited over 50 global & local leaders to share their knowledge. Find out more about the speakers and programmes here.
https://lnkd.in/e9EAmgT

Thanks Edmund Lee #HKDC for his marvelous leadership throughout the years to make #KODW as a global brand and conference.

Hong Kong Productivity Council held its first “Future of Work & Tech Experience Day” yesterday. Excellent panel discussion on the future of work & talents moderated by Eliza Ng #HKPC. Panelists included Jeff Wong #LinkedInLancy Chui #ManpowerAda Ng #MicrosoftFlorence Chow #HKT and Karen F. HKPC. https://lnkd.in/gN8ntdk

The event also announced the results of “The Future of Work & Skills Survey” jointly conducted by HKPC & #QuokkaHR this year.

One key finding from the report is that the top five digital skills are #BigData#CloudComputing#ArtificialIntelligence#DigitalMarketing & #eCommerce. That is in line with what we have seen in the market.

Marius ChowDAVID Chung Tai-Wai and I were on the other panel to talk about a series of new training programmes to #reskill and #upskill Hong Kong talents on these required future skills in the digital age. These training programs are all supported and subsidized by government funding.

One of the new programmes that I designed together with HKPC is to empower Hong Kong #SMEs & #Startups to seize the emerging opportunities in #ASEAN markets such as #Vietnam#Indonesia#Thailand#Malaysia#Singapore, etc. Stay tuned.

More about HKPC Futue Skills initiatives:
https://lnkd.in/gf7rqTh
https://lnkd.in/gayg9kT

#CPAAustralia has released their annual survey “CPA Australia Asia-Pacific Small Business Survey 2020-2021”. It covers 11 economies in the APAC including Hong Kong.

Thanks for Janssen Chan FCPA (Aust.) & my #CUHKMBA student Carmen Pan to invite Ryan Fung from #PAOB & I to join a forum to discuss about technology adoption & applications in HK based on the survey. Close to 500 participants joined the online forum.

Hong Kong SMEs are behind some Asia’s economy in terms of #eCommerce#SocialMedia and #Innovation. However, those in HK who used #technology in their business & operation have seen significant growth even under the #Covid19.

Apart on leveraging government funding & support on #SME #Digitalization, SME management should not be afraid of technology & think it is a big investment. In today’s digital world, tools are easier to use & learn and it is affordable. More importantly, it is a mindset change & how we adopt changes.

Technology is a new way to solve customer pain points. Knowing & keeping update on what’s available opening up different ways to solve these problems. Good use of technologies can in fact empower SMEs to beat the big guys with rich supply of traditional asset as proven by the #unicorn.

#CPA Australia survey here
https://lnkd.in/g-8AHFR