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First of all, I wish all of you have a prosperous, healthy & happy year in 2022. It is time to review 2021 & plan forward.

I was engaged in a few impactful & amazing programs in 2021. I couldn’t have accomplished all these without the trust & support from you all, my partners, friends in the ecosystem & my teammates. Heartfelt thank to all of you. I look forward to collaborating with you even more in 2022 & beyond.

Amazingly, I have done over 120 LinkedIn posts in 2021. It indicated well that our innovation and technology #ecosystem is not just resilient but also vibrant again. To recap 2021, let me share with you my top 12 posts. Really appreciate your support to my sharings posted in the last 12 months.

1. IT PRO Cover Page
Interviewed by IT PRO on my view of the future of HK Innovation & Technology. Thanks to #ITPROhttps://lnkd.in/g3_nWg32

2. 2021 HKICT Awards
It was my honor to be the Chief Judge of the FinTech Award. Thanks to #HKIB & #OGCIOhttps://lnkd.in/gYNU9F7T

3. Hong Kong Corporate Innovation Index
Initiated this project as a founding organizing committee member. Thanks to #CUHK #APIB #HKGCC #Cyberport #HKSTP #HASE #AWS #IBM #SAP #JETCOhttps://lnkd.in/gsttKHHt

4. 2021 Hong Kong FinTech Week
Moderated an inspirational session on #FinTech #Innovation of incumbent banks. Thanks to #HSBChttps://lnkd.in/gy4nweCj

5. HKPC Innopreneurs Forum Series & #ASEAN Market Development Program
Designed & delivered these programs to empower SMEs & startups on digital transformation & market penetration to ASEAN. Thanks to #HKPChttps://lnkd.in/gHMn3HV

6. #GBA Forum with ASTRI & Sun Life
Moderated two GBA forums with #ASTRI & #SunLife. Thanks to #GBABusinessSchool & #CUHKhttps://lnkd.in/geXUkNtq & https://lnkd.in/gKcwZVtk

7. 2021 HKICT Expo
Showcased B4B’s data hackathons & #OpenCertHubAcademy’s Data Literacy Empowerment Program. Thanks to #B4B & #OCHhttps://lnkd.in/gZa2iP4W

8. CityU #HKTech300
Engaged as vetting team and mentor for a major entrepreneurship enablement program in HK. Thanks to #CityUhttps://lnkd.in/gBBrX9za

9. Launched Data Literacy Empowerment #DLEP Forum in Shanghai Commercial Bank
The forum is a part of our #DataLiteracy Empowerment Program which aims to transform enterprises to be data-driven analytical competitors. Thanks to #OpenCertHubhttps://lnkd.in/gAR2-gPy

10. 2021 Hong Kong Book Fair
Launched my book #數碼力大提升 in the 2021 Hong Kong Book Fair. Thanks to #EnrichPublishinghttps://lnkd.in/gBsy3_y

11. Toa Sir Data Talk “#ToaSir講數
Launched a series of talks with leading enterprises on their use of #Data https://lnkd.in/ggvNv8BN

12. Publication of HSBC Business Case
Shared my experience in publishing a case on #HSBC innovation in the world’s leading Case Publisher #IveyPublishing with my CityU DBA alumni & LPs. https://lnkd.in/gdseNXhS

plus another 100+ posts. Isn’t that Amazing! Thankful & grateful to my family & all in my journey. What a memorable year!

I had a joyful and meaningful evening with my City University of Hong Kong (CityU) Doctor of Business Adminstration (DBA) alumni and learning partners from cohort 2006 to 2021. I shared my experience to prepare, write and publish a business case on a global basis.

I am so grateful that I have successfully published my case for #HSBC in the world’s largest business case publisher – Ivey Publishing. The case is now globally accessible by all major business schools worldwide through #Ivey Publishing and #Harvard Business Publishing networks.

The topic of my case is – HSBC: Embracing Open Innovation for SMEs. Please find out more here https://lnkd.in/eYUHfTFp. Thank you so much for HSBC teams, my mentor Professor Hubert Pun and many others to fully support this case and make this dream of mine realized.

My drive to share my experience with my fellow DBA friends was that I would like to encourage them to write more cases so that our valuable experience from Hong Kong can be shared with our new generations as well as all executives worldwide.

We do not have enough local cases for our next generation to learn from. Also, not too many leaders in other countries know our Hong Kong best practices and stories. If every DBA, not just DBA from CityU but also PolyU, HKUST, etc. writes a case, we will have hundreds of cases known to the world in a few years. Let’s action, learning partners.

Appreciate all my learning partners joined my sharing session on site and online tonight. We should do more and I will be the audiences of yours next. Thanks Queenie from CityU and Candi from my team to make all arrangements.

#Ivey #IveyPublishing
#HarvardBusinessPublishing
#Case #BusinessCase
#CityuDBA #CityU #DBA
#Innovation #Entrepreneurship #DigitalTransformation
Muammer Ozer Michael C S Wong, PhD DAVID Chung Tai-Wai Fareeda Cassumbhoy Hedy Sat Dr. TANG Monica CK Chan, DBA Dr. Lawrence WONG Venus Tang (鄧麗華) Lynne Sprugel Kuan Thye Sean Dr. Matt Chau Ean Kiam Ng, CFA, CAIA, CFP, FRM, FCCA,CMT, FDP Dr. Rajeev Chib Joyce Lau Leo Yeung Dr. Louis Poon 潘樂鳴博士 (DBA, Chartered Marketer, FinTech) Julia WANG Anna Chan Titania Kwan Dr. Lana Lo Mike Tsui Alvin Leung Dr. Kelvin Wan Gladys Lam and many others.

Just completed teaching a highly engaging #CUHK #EMBA course on corporate innovation in the last few weekends. The main theme was #CorporateInnovation#Intrapreneurship#DigitalTransformation and #EmergingTechnology. My students are all elite leaders and executives from Hong Kong, Macau, Mainland China and overseas across various industries.

Really felt great as our fellow students really contributed to our collective learning. Also felt exhausted as all of us gave in a lot of effort to learn. Really appreciate the growth mindset and learning attitude of our students.

We had gone through a few key best practices and discussed a few real good case studies. This was a special milestone for me as well because I used my own freshly published case study (Nov 9, 2021) on #HSBC #OpenInnovation as one of the key cases to teach this class. Thanks for Daniel Chan Jaff Lau Ada L. Danielle T. and many others in HSBC and Ivey’s professor Hubert Pun to make this case possible. The case is now globally accessible by all major business schools through the world’s top case publisher #IveyPublishing. Here is the link if you would like to learn from it.
https://lnkd.in/eYUHfTFp

I also invited great innovative leaders from corporate and startup worlds to share their experience with my students. Really thank Austin R. Bryan, from #CLP , Kenny Sham from #LEGO and Harris SUN from #RaSpect. After all these, my students had a final project presentation to share their findings and recommendations to the company that they have chosen.

Great insights from my students. I am happy to see that my students came up with great insights and recommendations. I am also grateful that my experience sharings have empowered my students to manage innovation more effectively for their companies and ventures.

Thanks to my #CUHKEMBA teammates Pong Yuen, Howard Lam Chun So and supporting crew behind the scene for their support.
#CUHKEMBA2022
#CUHKEMBA2021
CUHK Business School
CUHK EMBA

Glad to see that another great #FinTech Awards organized by another major media #HK01 to recognize and encourage incumbent financial services and FinTech startups to innovate and cocreate more values for our customers and citizens.
https://lnkd.in/g9W9w5FD

Thank you HK01 team including their Executive Editor-in-chief Ernest Chi, CCO Angie Leung and their teammates to organize their 1st FinTech Awards. Appreciate the continuous support from #HKITB#InvestHK#HKMA#FSDC#Cyberport#HKSTP#HKSCC and many other organizations.

My honour to be one of the judges in their 1st FinTech Awards together with experts Dr. Winnie Tang (鄧淑明博士)Herbert ChiaFrancis Fong Eric Chan and Gary Yeung. Met some good old friends and made some new friends there as well King LeungEric Chan Viola Lam Carrie Leung Crystal Fok Ivy Tse Reeve Chu Corbin Sun Gary Lam Caca Lam Seen Meng Chew Rocky Tung Rico Tang Wilson Chan and many others.

Congrats to all winners of the Awards like #HangSengBank #HSBC #LiviBank #PAOB #Alipay #YAS #Octopus #FreightAmigo #HKBitEX, just name a few. Really proud of you all. Keep up your good work. Here is the list of winners this year https://lnkd.in/gUiDKxd9.

Building Billion Dollar Ecosystems was the key theme of my panel discussion with the top leaders from #HSBC on the 2nd day of #HongKongFinTechWeek 2021.

I had a team of experienced banking leaders in my panel. Together they are a great representation of not just HSBC but also the incumbent banks. Really thank and appreciate their contributions and sharings:
1. Christina Ong, Head of Business Banking, Hong Kong, HSBC
2. Yvonne Yiu, Managing Director, Head of Global Liquidity & Cash Management, Hong Kong, HSBC
3. Dharini Kannan Hemant, Head of PayMe, HSBC
4. Sami Abouzahr, Head of Customer Wealth, Hong Kong, HSBC

We had a full house today. If you have missed it, here are my key takeaways.
1. Align external and internal stakeholders of the ecosystem, such as #FinTech #startups#regulators, internal colleagues like #compliance and #procurement, to focus on customers. Do we know their pain points? Can we solve them effectively and fast enough? Can we collaborate with the ecosystem to achieve these?

2. Culture and practice do impact the effectiveness of the ecosystem collaboration. #Payme was a very important milestone for HSBC not just business but also internal buy-in on how innovation and agile worked. The passion of the Payme team really made a difference to influence the culture of the bank.

3. How we can go beyond banking and empower our customers from their end to end journey and help them see the mutual benefits are very important.

Elephant can dance and change. We can see major banks like HSBC are very determined to make changes to transform themselves into an innovative and digital bank instead of being perceived as a traditional bank. The end game is still who can effectively identify and solve their customers’ pain points fast enough. Value co-creation with the ecosystem is the only way.

Big thank for Jaff Lau Winny So Agnes Tin Noel Yick Cecilia Wong and many other HSBC colleagues to make this wonderful forum happened.

By the way, how do you like my fresh digital look or #DLook? Stay Young! Stay Innovative!

Glad to have a fruitful discussion with elite #FinTech leaders on the theme of #FinancialInclusion on the 1st day of the 2021 Hong Kong FinTech Week #HKFTW #HKFinTechWeek. We had Tat Lee #WeLabBankVenetia Lee #AlipayDavid Rosa #Neat and myself in our panel moderated by Karen Man #BakerMckenzie.

My 3 key takeaways from our panel are:

1. Large FSIs and FinTechs need to be customer centric on empowering the #SMEs and under privileges to make use of finance to change their lives. It is not just a business model to make money but also a very meaningful PURPOSE. That aligns all key stakeholders to collaborate.

2. #Data is key for the success of financial inclusion. #FSI is a regulated industry. Banks need to use #DataScience to seize opportunities and manage the risk of financial inclusion while SMEs can make use of data to identify areas to improve their credit scores.

3. The success of Financial Inclusion needs #DataLiteracy democratization. Data is our customer voice in particular we need to deal with massive number of customers in the financial inclusion market. Every one in FSI needs to be reskilled or upskilled to be a #CitizenDataScientist. Major financial services incumbents are proactively working towards this direction.

See you on the Day 2 (Thu, Nov 4) in the following panel. I will talk to the senior executives of #HSBC on the theme – Building Billion Dollar Ecosystems.
https://lnkd.in/gSPRn_Xx

Hong Kong FinTech Week is back to f2f physical starting tomorrow (Nov 3) and will last for 3 days. Please join me for the two inspiring discussion panels, one with the top #FinTech #Startups in Hong Kong and the other one with one of the world-leading #Incumbent #Bank, in the next 2 days.

Panel 1
******
Theme:Reaching the Unreached: Disruptive Technologies Changing the Narrative

Venue: Future stage, Hong Kong FinTech Week, HKCEC (10:30am, Wed)

I will discuss with the financial inclusion leaders in town, Tat Lee #WeLabBankVenetia Lee #AlipayDavid Rosa #Neat and Karen Man #BakerMckenzie on how technology and data have democratised finance and empower more people to make use of finance to change their lives.

Panel 2
******
Theme: Building Billion Dollar Ecosystems

Venue: Hong Kong Stage, Hong Kong FinTech Week, HKCEC (10:30am, Thu)

I will discuss with leaders from #HSBCDharini Kannan HemantChristina OngYvonne Yiu and Sami Abouzahr on how to collaborate with the #innovation and #technology #ecosystem to co-create values for customers. Startups, incumbent banks and investors shouldn’t miss this opportunity to learn from HSBC’s valuable experience. Thanks for Jaff Lau and many other HSBC teammates to make this happen.

I cannot wait to learn from the panel speakers and contribute my experience to these 2 panels. Also, many exciting talks, forums, networking, pitching sessions and fun and more..will be there in the next 3 days at the #HKFTW #HKFinTechWeekhttps://lnkd.in/gbdw5bcU

See you there..

To help the contestants better prepare for the #HKICTAwards FinTech Award, Hong Kong Institute of Bankers organized an  Experience Sharing Forum for them today. Thanks for #HKIB Carrie Leung Philip Kam & team’s effort.

We invited last year’s Gold Award winners, Miles Wen (温豪夫) #FanoLabsKen Shih #Aqumon, & Joyce Lau #HKFI. to share their experiences and journey. We also invited Dupty Chief Judges Michael Leung #BOA and Stephen Lau #HKCS, & Chief Assessors Dominic Siu #Prudential & Betty Chung #DahSingBank, to give advice to the contestants.

As the Chief Judge of 2021, I gave an opening speech on “Shaping the Future of FinTech Hong Kong”. In the last few years, we have together built a world class #FinTech hub in Hong Kong. FinTech entrepreneurs from nobody to today’s global FinTech leaders, like Simon Loong #WeLabFred Ngan #BowtieTomas Holub #CovergoTim Lee #QFPayAlvin Kwock #OneDegree & Miles Wen (温豪夫) #FanoLabs. Impressive! #HKMA#SFC #HKIA #InvestHK #Cyberport #HKSTP together with incumbents #Citi #HSBC #HangSengBank #DBS #AMTD #BOCHK #AIA #Prudential, just name a few, also contributed significantly to the growth of HK FinTech industry.

Look forward to witnessing the innovations from this year’s contestants to shape the future of FinTech HK.

Great exchange of ideas with Andy Ann – one of the best tech #SerialEntrepreneurs from Hong Kong as well as our #CUHK #EMBA #CUHKEMBA distinguished alumnus. He has founded a few successful start-ups before another great one #YAS today – a #InsurTech startup focusing on #MicroInsurance. Impressive!

I met Andy a few years ago when we participated the #HSBC Innovation Summit. We have both witnessed how HSBC Commercial Banking have been transforming in the Digital Economy and glad that we had a chance to contribute to their #innovation journey as well.

Honoured to receive his book #創業不困難 from him directly. Learned a lot of secret sauce on being a successful startup today from Andy. I will share a copy of my book #數碼力大提升 in my next round of discussion with him.

We will explore further on how to empower and support our startup ecosystem, in particular those are trying but not yet on the right track, better and stronger.

Look forward to learning from and collaborating with Andy and many other successful entrepreneurs from Hong Kong, mainland and Asia. Stay tuned.

Leaders in Hong Kong shared experience on how corporates can innovate in this challenging time & seize the opportunities in the #DigitalEconomy. It was a fireside chat moderated by Patrick S Lee & I in the launch of Corporate Innovation Index program organized by #CUHK & #HKGCC.

Key takeaways:
1. Corporate innovation is about margin, sustainability & opportunities.

2. Engaging new generation is important for corporate innovation. Reverse mentorship is very effective to empower senior management on innovation.

3. The more challenging time we are in, more innovation we need (not an excuse to give up the priority of innovation)

4. Passion is a key for driving innovation

5. CEO cannot delegate innovation. He or she has to drive it & align with the company’s strategy with it. Bottom up is as equally important as top down.

more…

Grateful to have all these leaders in innovation & technology ecosystem to join the forum and appreciate their active participation. Francis Ngai #IBMAndrew Ling #SAPEugene Hsia #HKSTPStella Kwan #Cyberport, Eunice Chan #HangSengBank, Raymond Cheng former C-suite #HSBCMatthew Chan
#JardineRestaurantGroupLarry Poon #CUHK & more.

We look forward to collaborating with all to deliver our Corporate Innovation Index for Hong Kong.