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(HK) University of Hong Kong: “How Big Data can Enhance CRM”

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Dr. Toa Charm is invited to be the guest lecturer to share his experience about “How Big Data can Enhance CRM and customer experience” in University of Hong Kong on January 20, 2015.

Invited by the visiting assistant professor of the master degree program of electronic commerce and internet computing in University of Hong Kong, Dr. Toa Charm is going to give a speech in HKU about the topic “how big data could enhance CRM or customer experience”.

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