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(Hong Kong) Leadership and Workforce Transformation in the Digital Era

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Thanks to Joe Wan, CEO of #Tricor, for his experience sharing on talents cultivation in the digital era. Also, appreciate  for delivering the workshop on Leadership and Workforce Transformation in the Digital Era Programme. It was a part of our Digital Leadership Series for Executives initiated and designed by me and a number of industry experts and professors for #CUHK.
https://lnkd.in/gZBZmjp

Here are a few key takeaways from Joe’s sharing.

1. How important is “#WHY” and “#PURPOSE“.
We have to help our colleagues know why he or she is here and how important and relevant their contribution is to the company and themselves. If that alignment works well, people will not just stay but also do their best in their jobs.

2. Listen to all levels of employees
Willing to listen to different levels of staff and answer all kinds of questions directly from staff from levels down will earn trust and pick up ideas that senior management can never think of.

3. Transform every employee to be a #startup
Encouraging #intrapreneurship and innovation from the bottom also encourage talents to join you and stay and grow with the company. Joe has supported their teammates to open a cafe which is now in their building and other places.

4. Take exit interview seriously
Not only finding out more about why a colleague leaves, but also offering staff, who are leaving, a final chance to stay. Joe said in the Exit Interview, “If you stay, I can waive the advanced notice for your next resignation if any.” That sincerity is really building another level of trust even the staff finally left. Alumni groups can be very powerful these days as ecosystem collaboration is the key to success in the digital era.

5. Respect each other
Joe asked and enforced every manager to treat their staff with respect. For instance, it is fine for a manager to shout at their staff but never one stands up and the other sits down. A simple gesture means a lot.

All these tips applied well in particular to the young generation. I learned a lot from Joe and Teddy. To thank Joe, I also shared a copy of my book #數碼力大提升 to him.

#CUHKEMBA #CUHKMBA #APIB
CUHK Business School
#DigitalLeadership
#DigitalTransformation
#DigitalEconomy
#DigitalWorkforce

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Latest Events

Happy New Year 2022

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First of all, I wish all of you have a prosperous, healthy & happy year in 2022. It is time to review 2021 & plan forward.

I was engaged in a few impactful & amazing programs in 2021. I couldn’t have accomplished all these without the trust & support from you all, my partners, friends in the ecosystem & my teammates. Heartfelt thank to all of you. I look forward to collaborating with you even more in 2022 & beyond.

Amazingly, I have done over 120 LinkedIn posts in 2021. It indicated well that our innovation and technology #ecosystem is not just resilient but also vibrant again. To recap 2021, let me share with you my top 12 posts. Really appreciate your support to my sharings posted in the last 12 months.

1. IT PRO Cover Page
Interviewed by IT PRO on my view of the future of HK Innovation & Technology. Thanks to #ITPRO. https://lnkd.in/g3_nWg32

2. 2021 HKICT Awards
It was my honor to be the Chief Judge of the FinTech Award. Thanks to #HKIB & #OGCIO. https://lnkd.in/gYNU9F7T

3. Hong Kong Corporate Innovation Index
Initiated this project as a founding organizing committee member. Thanks to #CUHK #APIB #HKGCC #Cyberport #HKSTP #HASE #AWS #IBM #SAP #JETCO. https://lnkd.in/gsttKHHt

4. 2021 Hong Kong FinTech Week
Moderated an inspirational session on #FinTech #Innovation of incumbent banks. Thanks to #HSBC. https://lnkd.in/gy4nweCj

5. HKPC Innopreneurs Forum Series & #ASEAN Market Development Program
Designed & delivered these programs to empower SMEs & startups on digital transformation & market penetration to ASEAN. Thanks to #HKPC. https://lnkd.in/gHMn3HV

6. #GBA Forum with ASTRI & Sun Life
Moderated two GBA forums with #ASTRI & #SunLife. Thanks to #GBABusinessSchool & #CUHK. https://lnkd.in/geXUkNtq & https://lnkd.in/gKcwZVtk

7. 2021 HKICT Expo
Showcased B4B’s data hackathons & #OpenCertHubAcademy’s Data Literacy Empowerment Program. Thanks to #B4B & #OCH. https://lnkd.in/gZa2iP4W

8. CityU #HKTech300
Engaged as vetting team and mentor for a major entrepreneurship enablement program in HK. Thanks to #CityU. https://lnkd.in/gBBrX9za

9. Launched Data Literacy Empowerment #DLEP Forum in Shanghai Commercial Bank
The forum is a part of our #DataLiteracy Empowerment Program which aims to transform enterprises to be data-driven analytical competitors. Thanks to #OpenCertHub. https://lnkd.in/gAR2-gPy

10. 2021 Hong Kong Book Fair
Launched my book #數碼力大提升 in the 2021 Hong Kong Book Fair. Thanks to #EnrichPublishing. https://lnkd.in/gBsy3_y

11. Toa Sir Data Talk “#ToaSir講數”
Launched a series of talks with leading enterprises on their use of #Data https://lnkd.in/ggvNv8BN

12. Publication of HSBC Business Case
Shared my experience in publishing a case on #HSBC innovation in the world’s leading Case Publisher #IveyPublishing with my CityU DBA alumni & LPs. https://lnkd.in/gdseNXhS

plus another 100+ posts. Isn’t that Amazing! Thankful & grateful to my family & all in my journey. What a memorable year!

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Training Courses

(Hong Kong) Leadership and Workforce Transformation in the Digital Era

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It was the first time for me to teach under the typhoon signal #3 in my life. Really appreciate all of our executive students’ heart to learn and join our class on <Leadership and Workforce Transformation in the Digital Era> yesterday. It is a part of the #CUHK #APIB <Digital Leadership Series for Executives> programme that I introduced and designed. https://lnkd.in/gU8AzDJ

We had leaders and executives from various industries such as #FinancialServices, #Retail, #Energy, #Pharmaceutical, #Technologies, etc. to join the class yesterday. It indicated that leaders from these industries are keen on learning more about the soft side of digital transformation.

Appreciate Teddy Liu to co-teach this class with me. In fact, Teddy is the master mind of this course. He is an expert on the people side of digital transformation. Teddy shared his experience and wisdom on this subject matter. In my part, I explored a few digital transformation real-life cases with our students.

It was our honour to have Stephen Leung, Country Manager of #Pfizer Hong Kong and Indonesia, to share his wisdom on leadership, people and change management. It was very valuable and insightful. I was also impressed by his way to share his thoughts. He made good use of interesting stories and fantastic analogies.

Thank you, Stephen. I will remember to drink more water H2O. Healthy, Happy and Optimistic. Thank you, Teddy, to empower me and our students to master the change management and talents strategy in the digital era. Appreciate the great effort behind the scene from my CUHK APIB teammates.

One more day to go for this course. We will have another enlightening leader Joe Wan, CEO of #Tricor, to share his wisdom. Stay tuned.

#DigitalLeadership
#DigitalTransformation
#ChangeManagement
#DigitalWorkforce
#WorkforceManagement
#Leadership
#CUHKEMBA #CUHKMBA

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Industry

(Hong Kong) The Hong Kong Corporate Innovation Index Programme

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The Hong Kong Corporate Innovation Index programme #HKCII co-organized by #CUHK and #HKGCC with the support from key industry leaders has been progressing well. We have invited leaders in town to join our pilot study yesterday. More background of the #CorporateInnovationIndex:
https://lnkd.in/giJKk2Au
https://lnkd.in/geP2TCCw

The pilot study aimed to collect feedback from the leaders on the design of our survey which is going to send to hundreds of companies to study their innovation. The preliminary design of the survey was a result from our literature review and direct consultation sessions and focus groups with close to 50 large to small companies. Really thank to the inputs from these participated leaders and executives.

Apart from the discussion with the guests yesterday on the survey design, we also invited Ir. Andrew Young #SinoGroup to share his corporate innovation experience. We had Watson Chan #HKGCC and Professor WM Cheung gave opening speeches. In addition, we had a panel discussion with #startup, well-established enterprise and #SME including Andy Ann #NDN, Horace Chu #Gammon and Mandy Chan #Frutodor. Appreciate for all their valuable sharings.

What’s the next? We will continue to collect feedback from leaders, practitioners and researchers to revise our survey design and finalize the constructs and measures of the survey. Stay tuned!

Big thank to our guests, friends and partners who joined our pilot study yesterday. Eunice Chan Anson Bailey (eMBA) Peter Chan Chris Au Young Teddy Liu Eugene Hsia Chris So Matthew Chan Janssen Chan FCPA (Aust.) Patrick S Lee Dominic Chan and many others. Appreciate the effort and support from our CUHK #APIB and HKGCC teammates.

#Innovation
#CorporateInnovation
#CUHKMBA #CUHKEMBA

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Latest Events

(Hong Kong) Leadership & Workforce Transformation in the Digital Era

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#DigitalTransformation is a must for almost every large or small company these days. Most of the failure cases of digital transformation is on the soft side of the journey. The soft side includes #leadership, #culture, #talent and most importantly #ChangeManagement.

I am so grateful to partner with one of the most experienced enterprise transformation leaders in #DigitalEra in Hong Kong, Teddy Liu, to co-create, co-design and co-deliver a course on the soft side of the Digital Transformation. We called the course “Leadership & Workforce Transformation in the Digital Era”. Really appreciate Teddy’s contribution. This course is a part of #CUHK #APIB #DigitalLeadershipSeries designed by a number of #digital experts and myself.

We also invited two top leaders, Stephen Leung #Pfizer and Joe Wan #Tricor in Hong Kong to share their experience in their digital leadership. Special thanks to Stephen and Joe, and look forward to learning from them.

We highly recommend corporate leaders, #HR practitioners, digital transformation professionals, innovation leaders and change agents to join the course. The upcoming class will be on Oct 12 and 13. Be HURRY to enroll if you are interested. More information and enrollment link can be found here.
https://lnkd.in/gTq6KPkf

See you there!
#DigitalWorkForce
#Intrapreneurship
#CorporateInnovation

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Upcoming & Past Training

(Hong Kong) “Power Duo of AI and Big Data” Training for ICBC Asia

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I was impressed by #ICBC Asia in the way how their senior management took #AI, #BigData and #FinTech seriously. Usually, most of the senior leaders will only stay for 30 minutes of a training class and will excuse themselves from it. This time was very different.
All their top and senior management, including Chairman and Executive Director, actively participated in my AI and Big Data class. Guess what? They stayed till the very end of my class and actively participated in the whole day.

Really appreciate their leadership to demonstrate and lead by example. Their top management believe that continuous learning is the way to stay relevant and competitive in their financial services industry. By doing it themselves, it brings culture change to their colleagues.

My class today was on the Power Duo of AI and Big Data. It is a part of the Digital Leadership Series that I designed and led for the Asia Pacific Institute of Business #APIB of the #CUHK Business School.

I started my class today with a clear message to the ICBC team that they need to speak one more language on the top of Chinese and English in the digital economy. That is #Data. In order to be a #AIFirst and #DataDriven bank, everyone in the company has to have basic to advanced #DataLiteracy. Reskilling them on data is not an option but a necessity.

We then explained the AI and #MachineLearning technologies, business models and data monetization concepts to them. We also explored new AI applications in #FinancialServices and #DataGovernance with them. “Seeing Is Believing It”. I invited Patrick Tsoi, a veteran in #DataScience to use real data to demonstrate the power of Big Data in financial services. Thank you Patrick, ICBC team and CUHK team.

It is just a good start for the #DigitalTransformation for ICBC Asia. It is a journey and we are happy to contribute along with the team.

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Latest Events

(Hong Kong) Launch of Corporate Innovation Index (CII)

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#Academia, #Corporates, #TechGiants & #Startups are joining hands to establish the first ever #Corporate #Innovation #Index (CII) for Hong Kong.

#CUHK Business School together with #HKGCC supported by #HKSAR #ITC, #Cyberport, #HKSTP, Corporates #HangSengBank, #JETCO, #JardineRestaurantGroup, #TradeLink #Prestique, & Tech Giants #IBM #AWS #SAP, launched the CII project today in HKGCC. https://lnkd.in/eXf44k7

Under Secretary HKSAR ITB David Chung, HKGCC Chairman George Leung, CUHK Business School Dean Professor Lin Zhou, & Professor Wai Man Cheung gave their speeches to support the CII project.

Seasoned corporate leader Patrick S Lee & I led an interactive discussion on corporate innovation with over 40 f2f & many online corporate & tech leaders. The discussion was open & insightful. Here was one that I couldn’t agree more.

Raymond Cheng, the former CIO & COO of HSBC APAC, was here today. He said, “The more difficult time we are in, the more innovation we need.” I believe it said it all for us under the tough time of the Covid-19 & heavy digital disruption across industries & economics.

Appreciate support from Eugene Hsia Stella Kwan Andrew Ling Francis Ngai David Chow Chris So Angus Choi Yvonne Che Eunice Chan Vicky Wong & colleagues from #CUHK & #APIB.

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Upcoming & Past Training

(Hong Kong) The Power Duo of AI and Big Data Programme #ChiyuBank #集友銀行

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“The Power Duo of AI and Big Data” is one of my favorite courses in our #CUHK Digital Leadership Series for Executives. In the last 2 days, I have delivered this class to the #ChiyuBank #集友銀行 in Hong Kong & Xiamen. Thanks for Michael Chan, Executive Director of the Chiyu Bank, to kickoff the class & his support.

I have shared my #BigData & #AI experience from #MachineLearning #Algorithms #DataLiteracy concepts to innovative applications in #FinancialServices #FinTech & #ResponsibleAI. Apart from lectures, case studies & group discussions, I have invited 2 AI experts to share their experience. My heartfelt thanks to my guest speakers Calvin Cheng, CFA from Wizpresso & Daniel Ling from OneConnect Financial Technology.

I encouraged more interaction from my students in the class. The most engaged students were given a copy of my book #數碼力大提升 with my signature and personalized message. Congratulations to 3 winners today.

Grateful that more and more enterprises and their executives are taking the courses in our #DigitalLeadershipSeries for executives to empower & #reskill themselves to be competitive & relevant in the #DigitalEconomy.

For more about our #DigitalLeadershipSeries, please read my post here.
https://lnkd.in/gU8AzDJ

#CUHKMBA #CUHKEMBA #APIB

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Upcoming & Past Training

(Nov 2020) Stay Competitive in the Age of Artificial Intelligence – “The Power Duo of AI and Big Data” Education Program

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“Can traditional enterprises stay competitive in the Age of AI?” & “Can we stay ahead of the curve in the Age of AI?”. These are the two key questions that today’s business leaders, executives & professionals in traditional & even technology companies are asking themselves.

My #CUHK #BusinessSchool #APIB teammates & I have put together a 2 days executive education program “The Power Duo of AI and Big Data”. It aims to answer the 2 key questions above. Find out more here.

Program Brochure:
https://lnkd.in/gFf44U7

Introductory Video:
https://lnkd.in/gj-n3Nw

Program Webpage:
https://lnkd.in/gga9qQi

The format of the program is a combination of lectures, case studies, group discussion, demo and hands-on, fireside chats with top business executives and AI leaders from corporates, #startups & #SMEs.

“Keep #Learning” or “#Reskilling” is one of the smartest ways to spend our time under the #Covid19. Good news is that this program is supported by the HK government #RTTP scheme. Participants may apply for the funding support & will pay only 1/3 of the fee.

The schedule is set on Aug 19 and 20, 2020. Hopefully it can be delivered in our campus classroom but it is also ready for a hybrid mode of campus and online Zoom. See you there.

#AI #BigData #DigitalTransformation

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