Glad to have Mr. Clement Lam, CEO of Sun Life Hong Kong, be my guest on the RTHK radio programme – New Management Thinking 管理新思維. Really appreciate Clement’s sharing and time, and my RTHK partner Jenny Lee. We talked about how insurance companies innovate. While we are seeing some progress in this space, there are still quite a few internal and external challenges to making changes and innovations to this legacy industry. What have we discussed? 1. Sun Life has been in Hong Kong for more than a hundred years (130 years to be exact). Clement shared his experience of how to change the culture of a well-established company with many professionals and legacy culture to encourage and embrace innovation. 2. Leveraging and investing in startups (for example, Sun Life invested in Bowtie) and collaborating with the ecosystem are other topics that we discussed. 3. We also talked about opportunities and challenges for insurance companies in Hong Kong and the GBA. 4. We exchanged ideas on acquiring, cultivating and retaining the right talents, especially for young generations. 5. Leveraging slashers in the Gig and Sharing Economy is becoming a trend and more companies are making use of it. And a lot more.. If you would like to learn more from our discussion, please tune in RTHK1 this coming Sun (Apr 17) from 2 pm to 4 pm. https://lnkd.in/f-X8RaN Update: You can listen to it here now https://lnkd.in/gYddhHHW #insurance #insurtech #healthtech #fintech #startup #ecosystem #Bowtie #RTHK #香港電台 #管理新思維 #NewManagementThinking 永明金融 #SunLife #SunLifeHK #GigEconomy #SharingEconomy #GBA #GreaterBayArea CUHK Business School, CUHK EMBA, #CUHK #CUHKEMBA #EMBA Andrew Chan Pong Yuen, Howard Lam Chun So
First of all, I wish all of you have a prosperous, healthy & happy year in 2022. It is time to review 2021 & plan forward.
I was engaged in a few impactful & amazing programs in 2021. I couldn’t have accomplished all these without the trust & support from you all, my partners, friends in the ecosystem & my teammates. Heartfelt thank to all of you. I look forward to collaborating with you even more in 2022 & beyond.
Amazingly, I have done over 120 LinkedIn posts in 2021. It indicated well that our innovation and technology #ecosystem is not just resilient but also vibrant again. To recap 2021, let me share with you my top 12 posts. Really appreciate your support to my sharings posted in the last 12 months.
3. Hong Kong Corporate Innovation Index
Initiated this project as a founding organizing committee member. Thanks to #CUHK #APIB #HKGCC #Cyberport #HKSTP #HASE #AWS #IBM #SAP #JETCO. https://lnkd.in/gsttKHHt
5. HKPC Innopreneurs Forum Series & #ASEAN Market Development Program
Designed & delivered these programs to empower SMEs & startups on digital transformation & market penetration to ASEAN. Thanks to #HKPC. https://lnkd.in/gHMn3HV
9. Launched Data Literacy Empowerment #DLEP Forum in Shanghai Commercial Bank
The forum is a part of our #DataLiteracy Empowerment Program which aims to transform enterprises to be data-driven analytical competitors. Thanks to #OpenCertHub. https://lnkd.in/gAR2-gPy
12. Publication of HSBC Business Case
Shared my experience in publishing a case on #HSBC innovation in the world’s leading Case Publisher #IveyPublishing with my CityU DBA alumni & LPs. https://lnkd.in/gdseNXhS
plus another 100+ posts. Isn’t that Amazing! Thankful & grateful to my family & all in my journey. What a memorable year!
As a member of the GS1 HK’s IoT Industry Advisor Council, I am glad to join the 16th Guangdong-Hong Kong-Macao IoT Technology Application Summit co-organised by GS1 HK today in 3 locations, mainland, Hong Kong and #Macau, simultaneously.
Appreciate the effort from Anna Lin, Corinna Fung, Julian Sin#GS1HK, Kingsley Wong #OGCIO, Ivan Lam#ASTRI, 龍勝當 #澳門電腦學會，and certainly counterparts in Guangdong. Glad to see many industry experts there as well Andrew Ling, wilson chong, Vincent So, Ir Dr Venus Lun, Harman Ng, Kinsen Lee, Bryan Peng(彭文俊)Alex Chung 鍾孝揚 and many others.
Great to see the collaboration across 3 regions on IoT applications on various industries. To make our Greater Bay Area or GBA work, we need smart money flow (FinTech and RegTech), smart logistics flow (AIOT) and certainly smart information flow (AI and Big Data). All these flows have to be protected by CyberSecurity and Blockchain.
Thanks for Anna’s leadership and her GS1HK team effort. Look forward to having more collaboration in these areas and contributing more in this alliance across the #GreaterBayArea#GBA in 2022 and beyond.
First of all, Merry Christmas🎄🎁🎉 to you all. Really happy to meet my new and past MBA students in this year’s CUHK MBA Christmas Party. Lots of fun and memories. Our Dean of CUHK Business School Professor Lin Zhou, MBA Director Grace Liang, EMBA Director Pong Yuen, Howard Lam and many faculty members like Dominic Chan, Hugh Thomas Seen Meng Chew and many others also joined today’s party to share the happy moment together.
Recalled that my MBA students were doing their final projects on my #FinTech, #AI and #BigData classes. They were all very professional and put real effort there. Well done! Keep up the learning spirit.
I enjoyed the party very much. Thanks for Grace’s invitation and the effort from the new MBA cohort and our MBA office to organize such a great and joyful party.
By the way, how do you like my BOWTIE 🎀 look😆✌?
Wish you all have a Merry Christmas 🎄🎁🎉 and good health always.
Grateful to meet a few great innovators and friends in the awards presentation ceremony of the 2021 HKICT Awards. Congratulations to all Award winners especially the following #entrepreneurs #startups:
Also pleased to meet friends like Victor Wong, Anna Lin, Willy Lin, Tony Lee, Teddy Ko, Emil Chan, Dr. Angus Ho, Cecilia Wong, Monita Leung, Michael Leung, Herman Cheng, Jacob Wai 韋達人, LLM, MBA, FRM, FCMA, FwiSDP, CSDP, MHKCS and many others. Our innovation and technology ecosystem has not just recovered, but also growing strong. Keep its going.
Brochure of the 2021 Awards Presentation Ceremony:
First of all, congrats to all 2021 FinTech Award winners and participating teams of the 2021 Hong Kong ICT Awards. Really happy for #Wizpresso Calvin Cheng, CFA and his team to win the Grand Award this year. Really proud of them for their great progress in the last few years. Also congrats to all the other winners including #CoverGo #MediConCen #FCCAnalytics #Tappy #AIA #LeapXpert #Quantifeed #Contrendian. Find out more https://lnkd.in/gnwmi8S7
It has been my great honour to be the Chief Judge of the #HKICTAwards FinTech Award this year and in the last few years. Big thanks to all judges and assessors like Michael Leung, Stephen Lau, Dominic Siu, Herman Cheng, Jacob Wai 韋達人, LLM, MBA, FRM, FCMA, FwiSDP, CSDP, MHKCS, Brit Blakeney Anghelakis, Burton Cheng, Rosie Hampson, Pete Townsend, CK Wong, Betty Fung, Andy Tong, Wilson Pang, for their contribution. Appreciate #HKIB teammates led by Mr. David Kwok, Carrie Leung and Philip Kam for their leadership and professional management of the FinTech Award. Also thank for the great support from #OGCIO #HKMA #HKIB #HKSFC #Cyberport #HKSTP #ASTRI and other supporting organizations.
The good news for this year is that we are witnessing better and stronger teams year from year. Here are the 3 key highlights.
1. We had record high in terms of number of applications this year.
3. We also appreciated more collaboration of FinTech #startups #entrepreneurs and financial services incumbents #leaders to #cocreate better customer experience, products and services, and innovate new business models. From competition to collaboration.
With this foundation and FinTech ecosystem that we have built for Hong Kong, plus initiatives like HKMA #FinTech2025 and #CDI, #GBA, #ESG, #InsuranceConnect, etc., We are expecting even better innovations coming in the next few years.
Congrats to all of you including myself and be grateful to be a part of the FinTech innovation journey for Hong Kong. Thank you.
Would like to share with you my 3 “brights” today. We all enjoyed a “bright” weather today to kickoff our Digital Leadership Empowerment programme for a group of “bright” talents of China “Everbright” Bank Hong Kong.
The key objective of the programme is to empower China Everbright Bank HK with innovative, data driven, intrapreneurial and agile mindset and capabilities to seize the emerging opportunities and manage the unprecedented challenges in the #DigitalEconomy.
A big thank to Fanny Chan and her teammates to make this happen. I enjoy collaborating with her team. They are not just bright but also positive, passionate and joyful. Also appreciate the great support from #HKIB Carrie Leung and #OpenCertHub Andy Kwok and their teammates.
Glad to see that another great #FinTech Awards organized by another major media #HK01 to recognize and encourage incumbent financial services and FinTech startups to innovate and cocreate more values for our customers and citizens.
Thank you HK01 team including their Executive Editor-in-chief Ernest Chi, CCO Angie Leung and their teammates to organize their 1st FinTech Awards. Appreciate the continuous support from #HKITB, #InvestHK, #HKMA, #FSDC, #Cyberport, #HKSTP, #HKSCC and many other organizations.
My honour to be one of the judges in their 1st FinTech Awards together with experts Dr. Winnie Tang (鄧淑明博士), Herbert Chia, Francis Fong Eric Chan and Gary Yeung. Met some good old friends and made some new friends there as well King Leung, Eric Chan Viola Lam Carrie Leung Crystal Fok Ivy Tse Reeve Chu Corbin Sun Gary Lam Caca Lam Seen Meng Chew Rocky Tung Rico Tang Wilson Chan and many others.
Congrats to all winners of the Awards like #HangSengBank #HSBC #LiviBank #PAOB #Alipay #YAS #Octopus #FreightAmigo #HKBitEX, just name a few. Really proud of you all. Keep up your good work. Here is the list of winners this year https://lnkd.in/gUiDKxd9.
I had a team of experienced banking leaders in my panel. Together they are a great representation of not just HSBC but also the incumbent banks. Really thank and appreciate their contributions and sharings:
1. Christina Ong, Head of Business Banking, Hong Kong, HSBC
2. Yvonne Yiu, Managing Director, Head of Global Liquidity & Cash Management, Hong Kong, HSBC
3. Dharini Kannan Hemant, Head of PayMe, HSBC
4. Sami Abouzahr, Head of Customer Wealth, Hong Kong, HSBC
We had a full house today. If you have missed it, here are my key takeaways.
1. Align external and internal stakeholders of the ecosystem, such as #FinTech #startups, #regulators, internal colleagues like #compliance and #procurement, to focus on customers. Do we know their pain points? Can we solve them effectively and fast enough? Can we collaborate with the ecosystem to achieve these?
2. Culture and practice do impact the effectiveness of the ecosystem collaboration. #Payme was a very important milestone for HSBC not just business but also internal buy-in on how innovation and agile worked. The passion of the Payme team really made a difference to influence the culture of the bank.
3. How we can go beyond banking and empower our customers from their end to end journey and help them see the mutual benefits are very important.
Elephant can dance and change. We can see major banks like HSBC are very determined to make changes to transform themselves into an innovative and digital bank instead of being perceived as a traditional bank. The end game is still who can effectively identify and solve their customers’ pain points fast enough. Value co-creation with the ecosystem is the only way.
By the way, how do you like my fresh digital look or #DLook? Stay Young! Stay Innovative!
Glad to have a fruitful discussion with elite #FinTech leaders on the theme of #FinancialInclusion on the 1st day of the 2021 Hong Kong FinTech Week #HKFTW #HKFinTechWeek. We had Tat Lee #WeLabBank, Venetia Lee #Alipay, David Rosa #Neat and myself in our panel moderated by Karen Man #BakerMckenzie.
My 3 key takeaways from our panel are:
1. Large FSIs and FinTechs need to be customer centric on empowering the #SMEs and under privileges to make use of finance to change their lives. It is not just a business model to make money but also a very meaningful PURPOSE. That aligns all key stakeholders to collaborate.
2. #Data is key for the success of financial inclusion. #FSI is a regulated industry. Banks need to use #DataScience to seize opportunities and manage the risk of financial inclusion while SMEs can make use of data to identify areas to improve their credit scores.
3. The success of Financial Inclusion needs #DataLiteracy democratization. Data is our customer voice in particular we need to deal with massive number of customers in the financial inclusion market. Every one in FSI needs to be reskilled or upskilled to be a #CitizenDataScientist. Major financial services incumbents are proactively working towards this direction.