#SMEs are keen on picking up technologies but don’t have confidence on it. I had a chance to share my experience with the SMEs in a forum on #SME #Digitalization. It was an interactive discussion and the SMEs asked quite a lot of sensible questions. Fortunately, we could do it in a hybrid mode with #f2f and #online participants.
One of the questions from the particpants was which technology they should start with. My answer was that starting with a customer pain point and then look for new ways to solve it. If #technology helps, then use it. #Empathy on customers is the key for any successful business for many decades and it has no difference in today’s #DigitalEconomy.
Thanks for Hong Kong Commerce and Industry Associations #HKCNIA and #IOTHK to invite me to share my experience. I have talked about some of the key insights from my book #數碼力大提升 and gave a few of the books to the participants. #DBS #PAOB #HKPC also shared their experiences how to help SMEs on #DigitalTransformation and #Cybersecurity.
Heartfelt thanks to #全港各區工商聯 #香港物聯網 Wilson Chong and Sam Wu for organizing such a great forum.
Hong Kong #Economy is ramping up again as the Covid-19 is getting less severe lately. I engaged in 6 activities in the last 5 days. I was grateful to see that we have started resuming face to face #f2f functions & hybrid mode as well.
We can finally see friends & partners in person. Someone said to me, “We could finally exchange paper name cards.” What a way to describe how we have been living & working in the online space for a long time.
I love the theme of this year’s Hong Kong Economic Summit – #Recover, #Rebuild & #Reborn. I could feel and witness that it is happening now in our #innovation and #technology industry.
Wish the momentum continues in April & beyond. Everyone is healthy, happy & bouncing back well. Thanks for the great effort from everyone in our #ecosystem to make these possible & happened.
I am exhausted but happy. Good that it is weekend now.
More about the 6 events:
#EJ #MetroFinance HK Economic Summit
#Kornerstone & #OpenCertHub Data Literacy Forum
#HKPC #Innopreneur Programme
#JobMarket Best Employer Award
#ARUP #PolyU The Asian Knowledge & Innovative Forum #AKIF
#MIG #BankTech Conference
4 local brands’ owners in the food industry got together to discuss how they built their #brand & made use of #technology #FoodTech. It is a part of the #HKPC #Innopreneur program https://lnkd.in/g3TPZtg
My key takeaways:
1. The older generation may say, if you have 10M HKD, you should retire. Jeff #Topsoya #壹品豆品 thought differently. He spent that amount on tech & his biz got up 20 times since then.
2. Changes come from the market pain point. From B2B to B2C, Arist #CentralKitchenOne #厨房壹號 helped young families to get packed food & cook nice home-feel meal under the pandemic. He needs to ramp up processes & automation helps.
3. Building a brand is not just marketing. It is #quality, persistence, focus & #partnership. Raymond Mak #Farmacy started with 5 great ideas & finally focused on one. It was a tough but wise decision.
4. “Start small” is key for #SME #Digitalization. Pius Chan #TaiPoChunHing #大埔振興 started buying a simple software & let colleagues to try & give feedback. It helps get engagement & buy-in for more adoption.
5. All guests agreed #food is a tough industry. You & your family have to love the food to make it.
As the panel moderator, I heartfelt thank to all panelists & Mohamed Butt Karen F. Elly Yip Marius Chow HKPC.
“Seeing is believing it”. I had another chance to do so today. I visited Fanny Chan of #ChinaEverbrightBank #中国光大銀行 in Hong Kong.
The bank is a great example of #HR #Innovation. Recently, they won 4 awards in the HR Awards 2020 organized by #CTgoodjobs. Congratulations again.
1. Employer of the Year
2. Best of the Best HR Star of the Year (Awardee is Fanny Chan)
3. Perfect Office Award
4. Best Change Leadership Strategy Award
I was one of the judges for the competition but could only read all the materials online but not offline. Today I really learned a lot more from Fanny & Mike Chen (CEO of the bank).
One thing that cannot be read from online well is the culture, passion & attitude of the bank. Their passion for improvement & the way of hosting me was impressive. Not just personalized greeting messages but also the whole journey of the visit. The message on their visual display “#Agility #Technology & #Ecosystem” was right fit for #DigitalEconomy. The amazing gifts were very thoughtful & useful. The digital accessories & innovative cups were wonderful. Really appreciate it.
Walking around, talking to people & visiting leading companies are very effective to learn new things & keep ourselves up to the market need. Will share more for my future visits. Stay tuned.
#DigitalTransformation is on the top of the list for many leaders across different industries. How #HR should formulate their digital workforce to suit for this transformation? How individuals should prepare themselves to become marketable talents in the #DigitalEconomy? I have shared my views with #CTgoodjobs HR Guru recently.
I also used my journey as an example when I started my #innovation and #technology #career 30 years ago in the #SiliconValley. Hope that gives you some inspiration no matters you are HR professionals, IT and non IT executives, #enterpreneurs and certainly bosses.
Video interview (in Chinese)
Article (in Chinese)
Thanks #CTgoodjobs Regina Tam and Cindy Chan for their arrangement and effort.
Really like the award categories of the Best HR Awards 2020 #BestHRAwards2020 organized by #CTgoodjobs. They are innovative and inspiring. In particular, I like these categories:
Best GenZ Attraction Award
Best HR Analytics Strategy Award
Best in HR Digitalisation Award
Best Innovative HR Initiative Award
Best L&D Technology Implementation Award
I am pleased to see that these categories were all encouraging #HR to leverage more on #innovation and #technology to empower their companies, colleagues and even partners. It is an excellent direction towards the #DigitalEconomy.
I was so honoured to join the judging panel with all top HR leaders and professionals. I enjoyed to contribute my experience on innovation and technology to select the award winners this year. Learnt a lot from the award judges and the participating teams. Thank you.
Congrats to all of the winners like #DBSHK, #BOCHK, #ChowTaiFook, #ChinaEverBrightBank, #KPMG, #OneDegree, #SunLife, #HKPC, #ZungFu, just name a few. Well done. The trophies are just BEAUTIFUL. Find out more about the awardees and the categories here:
Special thank to CTgoodjobs team William Ho, Sherman Chat, Cindy Chan, Reo Lam, Regina Tam Natalie Fong Suky Cheung more.. Well done. Keep it going. 辛苦了，加油!
Glad to meet 2 good friends of mine Andrew and Greg in #SAP. Met both of them for years since the good old days of #BI and #DataWarehousing.
Wow.. SAP has a brand new office with a nice open innovation environment to empower internal and external collaboration. I particularly like the workbench facing the Hong Kong Jockey Club #HKJC in #HappyValley.
It is not just an image packaging but a necessity these days to create values for a wide range of their clients. Most of the top companies are using SAP enterprise software. Like all other industry leaders, SAP also faces new challenges from a new wave of tech giants like Google, Amazon, Alibaba as well as thousands of #unicorns. Also, attracting & retaining young talents are very critical for today’s success. On one hand, SAP keeps building on their strength with deep domain knowledge & #ERP technologies; on the other hand, an #OpenInnovation strategy is undergoing to cope with new competitions & talents acquisition. Great and positive change!
Really pleased to see my two good friends today, a retail and supply chain expert Andrew Ling and a #AI and #BigData expert Greg Wong. Also met new friends in SAP Sandy Yu and Helen Lam. Let’s collaborate to contribute more to the #innovation and #technology industry in Hong Kong.
Daily work has kept many of us busy all the time including me. Last week, I had a chance to sit down in the relaxing #ArtyzenClub and talked with Jacky about my 30 years of career journey in the #Innovation and #Technology industry from #SiliconValley to #HongKong as well as #Macau #GreaterBay and #Asia. You may watch my chat with Jacky from this facebook link:
Hope you got a few inspirations from what I have learnt so far. Ups and downs are normal. One thing is unchanged. #LifeTime #Learning is the key to success especially in the #DigitalAge. Things that we learnt today are not enough for tomorrow. Let’s keep our journey going by learning a bit more every day.
Last but not the least, I would like to thank my family especially my parents, friends, professors, current and former colleagues and business partners who have been fully supporting my career and life. I am so grateful to have you all in my journey.
Let’s have a nice drink together in the beautiful Artyzen Club soon. Cheers.
Jade Tin Hei Lee Desmond Lam AC A.